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About the Role

The eBilling Rates Administrative Assistant will manage and maintain a high volume of new timekeepers for the firm’s eBilled clients, ensuring accuracy and compliance of eBilling rates and collaborating with internal teams to implement and update rates.

Responsibilities

• Manage and identify new timekeepers for eBilled matters using Tableau reporting.
• Review and analyze new timekeeper reports for the eBilling team at the start of the month.
• Collaborate with the Rates Team to identify and address additions to rate sets.
• Handle rate submissions in the eBilling site based on the Rates Team’s confirmation, ensuring accuracy of all rate information within the system.
• Assist with the review and identification of necessary invoice corrections for eBilling Team members regarding invoices rejected due to unapproved timekeeper rates.
• Collaborate with the eBilling Rates Team to support overflow of rate-related requests or inquiries.
• Assist with incoming e-mails from the Rates Team on various topics, such as AFAs requiring new timekeeper rate submissions in the eBilling site(s).
• Track and follow-up internally and externally on outstanding submissions, inform the eBilling Rates Team of any issues delaying timekeeper rate submission or approval.
• Gather and submit employee diversity information in eBilling site(s); collaborate with the Diversity Team to collect accurate and up-to-date data for submission.

Requirements

• Strong communication and interpersonal skills, with the ability to clearly communicate and support effective collaboration with internal professional staff and clients.
• Knowledge of eBilling rate submission processes on the various eBilling platforms and specific rate guidelines for eBilled clients.
• Excellent attention to details, follow-up, organizational, and time-management skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Proficiency in Excel.
• Minimum of two (2) years of law firm experience, with a particular focus on Billing or eBilling.
• Strong experience in several eBilling platforms used by the firm’s clients, with exposure to timekeeper rate submissions.
• Experience with the full cycle of Billing or eBilling and invoice submissions.

Skills

• Communication
• Interpersonal skills
• eBilling rate submission processes
• Attention to detail
• Follow-up
• Organizational skills
• Time-management skills
• Excel

Location

• Remote

Work Type

• Remote
• Full-time

Experience Level

• Minimum of two (2) years of law firm experience

Education Level

• Bachelor's degree preferred, or any equivalent combination of training, education and experience

Salary/Compensations

• $50,000.00 - $85,000.00

About the Company

• Troutman Pepper Locke helps clients solve complex legal challenges and achieve their business goals in an ever-changing global economy.
• As a firm of more than 1,600 attorneys in 35 offices in the U.S., UK, and EU, including the 10 largest U.S. legal markets, we serve clients ranging from multinational companies to new market entrants across all major industry sectors, and offer differentiated experience in energy, financial services, health care and life sciences, insurance and reinsurance, private equity, and real estate.
• We put clients first.
• This service ethic manifests itself in everything we do, including through Troutman Plus, our market-leading client value program.
• Through Troutman Plus, we collaborate with clients to understand their unique needs and deliver customized solutions that add real value to their business.
• A true service culture thrives on an inclusive environment of mutual support and collaboration — values we emphasize at every level of our firm.
• Delivering the best service to you depends on a work environment that embraces respect, inclusiveness, and teamwork, empowering every individual to contribute.
• The best ideas emerge when everyone has a seat at the table.
• Corporate responsibility is central to our mission as we reach out to the communities we serve in meaningful partnerships and pro bono work.
• Individuals and groups firmwide contribute time and talent to the civic, cultural, charitable, educational, and professional organizations that matter to them.

Equal Opportunity

• Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.