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About the Role

The Crown Estate manages a uniquely varied portfolio. As Geospatial Platform Operations Manager, you will keep our enterprise geospatial platform reliable, secure, and easy to use, while helping to evolve the capability that delivers services and underpins decisions across the business. You will lead day-to-day platform operations, work with data, digital, and vendor teams to resolve issues, and turn user needs into practical improvements that support a growing analytics ecosystem.

Responsibilities

Lead day-to-day support and sustainment of the geospatial platform, maintaining stability, performance, and security in alignment with service standards.
Act as the primary point of contact for platform queries, triage incidents, manage support tickets, and keep users informed.
Identify opportunities to simplify processes, enhance capabilities, and undertake upgrades to keep the platform evergreen.
Translate backlog priorities, user needs, and vendor roadmaps into practical platform improvements by working with the geospatial DevOps squad, other digital teams, business stakeholders, and suppliers.
Support the enterprise geospatial data model by helping ingest, maintain, retire, and document datasets and metadata using manual and programmatic approaches.
Ensure operational and development work is delivered to agreed standards, supports business priorities, and aligns with strategic roadmaps.

Requirements

Experience managing and improving enterprise-scale geospatial platforms in a multi-domain operating environment, with strong operational support, service delivery, and governance practice.
Advanced hands-on expertise in geospatial platform administration and supporting technologies.
Demonstrable ability to support a diverse user base, managing incidents and maintaining platform performance, security, and stability.
Strong troubleshooting skills, with the ability to identify root causes and implement sustainable solutions.
Clear communication and stakeholder-management skills, including the ability to work with business users, technical teams, delivery partners, and vendors.
Experience working within DevOps or agile environments, contributing to continuous improvement and iterative development.
Ability to produce clear technical, operational, and user documentation.
Knowledge of geospatial analysis tools, particularly in relation to property management, title and rights ownership, and offshore industries.
Experience of coordinate reference systems, projections, and transformations.

Skills

ArcGIS Enterprise (administration)
ArcGIS Online (administration)
Enterprise Geodatabases within Azure SQL
FME Flow
FME Form
Microsoft Azure Cloud Services
Esri ArcGIS Pro
SQL
Python
R
Databricks
Power BI

Location

Work Type

Flexible working

Experience Level

Experience managing and improving enterprise-scale geospatial platforms
Advanced hand-on expertise in geospatial platform administration

Salary/Compensations

Competitive salary

Benefits

Pension
Performance related bonus
Flexible working
Market leading family policies
Shopping discounts in the West End
Private healthcare
Life and critical illness cover
28 days holiday with the option to buy more

About the Company

The Crown Estate manages a uniquely varied portfolio across the urban realm, countryside, coast, seabed and local communities.

Equal Opportunity

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly, or at careers@thecrownestate.co.uk