About the Role
The Senior Commercial Executive will drive commercial excellence and strategic growth for Piaget in the UK market. This role optimizes performance, enhances client engagement in retail boutiques, and cultivates relationships to maximize business development in wholesale channels. It combines strategic vision with hands-on execution to achieve sales targets, foster partnerships, and contribute to Piaget's long-term market strategy.
Responsibilities
- Set and coordinate monthly key learnings and closings’ files
- Provide ad-hoc information for specific reports / presentations
- Set and coordinate overall turnover and provide latest estimates by boutique
- Analyse and evaluate sales performance (quantitative and qualitative) and address issues as needed
- Work closely with the HJO department on sales tracker and forecast
- Update daily on sales progress, assist with sales forecasts and preparation of reports
- Support the Brand Manager with the Piaget’s 3-5Y strategy for UK market: assess business potential based on market context; define or review the distribution model where appropriate
- Support with LE and BU definition (at channel and POS level)
- Support marketing team on analytical business cases (e-commerce, performance per product segment), BU split definition per collection
- Improve client knowledge at the region, boutique and sales associate level with Sales Force (The View) implementation
- Database Management and insight
- Monitor a consistent Clienteling program, including opportunity guidelines and in-store gifting
- Support in building a ROI-driven client development strategy with marketing team
- Plan and deliver strategies, encouraging customer engagement, recruitment, upgrade, retention, loyalty
- Adapt HQ guidelines to local market specificities and client database
- Measure performances results and progress and ROI
- Supervise POS operations to ensure efficiency and delivery of highest standards to end-clients
- Ensure compliance with company’s policies and operational guidelines
- Prepare and ensure smooth 360 (re)opening of boutiques/POS
- Provide feedback to boutique staff management to improve quality of operations
- Create POs for retail and follow-up with finance on payment
- Support merchandisers with product transfers when needed
- Visit POS regularly
- Maintain close relationships with local partners through regular market visits, meetings and business reviews
- Attend meetings with group buying teams, working alongside the Brand Manager
- In charge of coordinating the trainings needed in wholesale with the training team
- Define the monthly & daily action plan to deliver sales targets, budgeting accounts to achieve a targeted sell-in/sell-out on a monthly basis
- Propose stock to retailers
- Analyse stock, sell-in and sell-out and work with the Piaget team to create an action plan to increase sell-out
- Wholesale sales forecasting – weekly, monthly, quarterly and annually – for the business optimization
Requirements
- 5 years’ experience in commercial roles, with proven capabilities in retail analysis
- Experience within luxury or premium retail is a significant advantage
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure
- Strong communication skills (verbal, written) and able to present with clarity and confidence
Skills
- Retail analysis
- Commercial acumen
- Analytical skills
- Strategic thinking
- Clienteling
- Sales forecasting
- Database management
- Communication skills
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons
- Encouragement for curiosity, career drive, and ambition
About the Company
- Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence.
- Piaget possesses a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
- Piaget excels in everything that is rare, precious and exceptional.
- The founder’s motto 'Always do better than necessary' remains the guiding principle for all colleagues across the world.
