About the Role
We're looking for a passionate and customer-focused Beauty Advisor to join our dynamic field sales team. Representing Tatcha, the modern Japanese luxury skincare brand inspired by timeless beauty rituals, you'll inspire customers with expert product knowledge and exceptional service.
Responsibilities
- Deliver exceptional customer experiences through personalised consultations and expert product recommendations.
- Hit sales targets and KPI objectives.
- Build trusted relationships with retail teams and store managers.
- Educate and coach store teams, building their confidence in our brands and products.
- Support product launches, in-store events, and brand activations.
- Maintain high standards of brand presentation and execution across your territory.
- Share feedback and insights to help enhance the customer experience and drive business performance.
Requirements
- Previous experience in the beauty industry and a retail environment.
- Experience working with Sephora or a department store environment would be an advantage.
- Excellent communication and interpersonal skills.
- Basic English communication skills are an advantage.
Skills
- Customer service
- Product knowledge
- Sales
- Communication
- Interpersonal skills
Location
- London
Work Type
- Full-time
- Hybrid
Experience Level
- Entry-level
- Mid-level
Salary/Compensations
- Competitive salary & discretionary annual bonus
Benefits
- Flexible working culture
- Generous staff discount
- 25 days holiday, plus bank holidays
- Competitive salary & discretionary annual bonus
- Vitality Private Healthcare Insurance
- Cycle to Work scheme
About the Company
- Tatcha is the modern Japanese luxury skincare brand inspired by timeless beauty rituals.
Equal Opportunity
- As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
- We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.
- We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff.
- From application to interview, we place inclusion at the heart of all we do.
- In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.
