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About the Role

To perform main tasks professionally and punctually, focusing on the highest standard of safety and security while ensuring commercial decisions are adhered to.

Responsibilities

• Preparation of accurate weight and balance documentation, either by DCS or Manual paperwork.
• Prepare and produce relevant loading documents for a flight, including manual paperwork as necessary.
• Ensure flights are closed within individual airlines' requirements.
• Co-ordination of SHP staff during turnaround.
• Maintain regular communication with gate dispatchers to amend the load plan (LMC) as required.
• Covering of Ops control.
• Comply with all SHP health and safety and security requirements.
• Comply with internal updated procedures as instructed by Manager.
• Comply with external updated procedures as instructed by Airlines and CAA.
• Complete any tasks that the Duty Manager may require.
• Be available in good time for the arrival of a flight.
• Carry out all necessary preparation for the dispatch of specific flight.
• Ensure relevant flight documentation is passed in a timely manner to appropriate departments or organizations.
• Ensure the flight file is fully completed and all relevant information is held within the flight file.
• Co-ordinate and supervise all third-party activities involved in the turn-round process.
• Ensure catering, fuellers, cleaners, and other external services complete their tasks to SHP/Airline standard.
• Assist and handle requests from passengers during the arrival process.
• Supervise and carry out departure boarding control and safe co-ordination of passengers to and from the aircraft and the terminal building.
• Present passengers to the relevant control authorities.
• Other duties will be assigned from time to time.

Requirements

• Agents must be fully flexible and available to work rostered shifts in line with operational demand.
• Candidates must have a minimum of 2 years aviation experience.

Skills

• Excellent Organisational and Interpersonal Skills.
• Computer Literacy & Excellent Numerical Ability.
• Ability to work rostered shifts and to be flexible in the event of disruptions.
• Ability to work well under pressure to ensure the safe and efficient turnaround of aircraft.
• Work well on own initiative following company guidelines.

Location

• London City Airport

Work Type

• Part time

Experience Level

• Minimum of 2 years aviation experience

Salary/Compensations

• 16.15 per hour

Benefits

• Training provided for successful candidates