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About the Role

As a Tiffany Client Advisor, you will embody the Tiffany brand in every client interaction, acting as an excellent communicator and brand ambassador. You will develop client relationships and exceed commercial targets by fostering a clienteling culture and encouraging an entrepreneurial spirit to grow outreach business.

Responsibilities

• Embody the Tiffany brand in each client interaction using the Tiffany touch.
• Be an excellent communicator and brand ambassador.
• Develop client relationships and exceed commercial targets.
• Foster a clienteling culture, encourage an entrepreneurial spirit, and reinforce client development to grow outreach business.
• Deepen relationships with clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow business through delivering elevated client experiences.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.
• Elevate in-store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
• Embrace/Leverage client feedback to elevate every in-store experience to a memorable event.
• Execute best practices by optimizing hospitality and store amenities to create unique experiences.
• Connect with your client’s wardrobe to ‘style them’.

Requirements

• Experience in retail, luxury retail, or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Skills

• Communication
• Brand Ambassadorship
• Client Relationship Management
• Sales
• Clienteling
• Hospitality

Location

• Onsite

Work Type

• Full-time

Education Level

• College/University Degree (Desired)

About the Company

• Tiffany is committed to creating an organization that recognizes and rewards excellence.
• Tiffany is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.