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About the Role

Money Mart is seeking to revolutionize the financial services industry and empower customers to thrive by serving as North America's leading non-prime lender. We aim to bridge the gap between people and their financial goals through innovative loan products, check cashing, currency exchange, money transfers, and prepaid cards.

Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Requirements

• Be sales driven
• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have previous cash handling experience
• Have a high school diploma or equivalent

Skills

• Sales
• Customer Service
• Cash Handling
• Financial Services

Location

• 130 Rexdale Blvd

Work Type

• Full-time

Experience Level

• 1 year of financial services and sales experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $18.00 to $20.50 per hour
• Monthly bonus potential based on operational success
• Additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs

Benefits

• Market competitive Pay
• Monthly bonus potential
• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• Group Retirement Options
• Education Reimbursement Program
• Exclusive Perks through Perkopolis
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services

About the Company

• Money Mart is a financial services provider with over 40 years of experience and more than 400 retail locations.
• Our mission is to be North America's leading non-prime lender.
• We are committed to creating an environment where everybody is somebody, and together, we win as a team.
• We believe diversity drives innovation, enhances creativity, and strengthens our communities.
• We are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology.
• We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals.
• Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Equal Opportunity

• Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.