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About the Role

Provide a high-quality housekeeping service that helps residents feel comfortable in their home. Keep bedrooms, communal areas and facilities clean, safe and welcoming. Work closely with colleagues to support residents’ daily wellbeing. Use care and attention to detail to make a positive difference to residents’ lives. Contribute to a supportive, friendly team environment.

Responsibilities

• Provide a high-quality housekeeping service that helps residents feel comfortable in their home
• Keep bedrooms, communal areas and facilities clean, safe and welcoming
• Work closely with colleagues to support residents’ daily wellbeing
• Use care and attention to detail to make a positive difference to residents’ lives
• Contribute to a supportive, friendly team environment

Requirements

• A caring, enthusiastic and kind approach with a genuine interest in older people
• Good teamwork skills and a willingness to support colleagues
• Clear communication skills and a flexible approach to your work
• Energy and commitment to making a positive impact each day
• A focus on treating everyone with dignity and respect
• Right to work in the UK
• Safeguarding and pre-employment checks, including criminal records and overseas police checks if needed

Skills

• Caring approach
• Enthusiastic approach
• Kind approach
• Genuine interest in older people
• Teamwork skills
• Willingness to support colleagues
• Clear communication skills
• Flexible approach to work
• Energy
• Commitment to making a positive impact
• Focus on treating everyone with dignity and respect

Location

• Pinner HA5 4NL

Work Type

• As and when required
• Full-time

Salary/Compensations

• £13.22 per hour

Benefits

• 28 days’ annual leave pro rata (including bank holidays)
• Occupational sick pay linked to length of service
• Contributory pension
• CQC/CI inspection bonus
• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments
• Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements
• Annual leave purchase scheme
• Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
• Flexible working options
• Free meals dependant on shift duration
• Exclusive retail discounts
• Cycle to Work scheme
• Salary sacrifice arrangements

About the Company

• We believe creating a welcoming, comfortable home is just as important as the care we provide.
• We’re excited to welcome a Housekeeping Assistant to our friendly team at Haven Residential Care Home in London.
• Sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work.
• Joining a culture that supports you to thrive, grow, and be recognised for the difference you make.
• Proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes.
• We'll support you every step of the way. From your first day to your dream role, we’ll help you get there.
• When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter.
• Proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Equal Opportunity

• Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
• We encourage and welcome applications from people from diverse backgrounds to support this mission.
• We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
• We’re committed to being a diverse and inclusive organisation where everyone can thrive.
• We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
• We work closely with the Home Office in order to prevent illegal working.
• An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
• Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.