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About the Role

This role supports the travel retail business by bridging commercial planning and operational execution. It is ideal for a detail-oriented and proactive individual who thrives in a fast-paced, data-driven, and cross-functional environment. The position involves managing the end-to-end product ordering process, assortment and inventory management, and coordinating product launches, events, and promotions to drive business performance and enhance the customer experience in Oceania travel retail.

Responsibilities

Manage the end-to-end product ordering process, including sales forecasting, coordinating with retailers, tracking shipments, and ensuring timely delivery of new launches and marketing programs.
Maintain accurate pricing and product information.
Support the sales team with allocation planning and communication.
Work closely with internal teams and retail partners to ensure the right product mix is in place.
Review sales performance, identify assortment gaps, and monitor stock levels.
Resolve logistical issues to maintain healthy inventory.
Coordinate product launches, events, and promotions, ensuring smooth operational execution.
Prepare communications and distribute promotional materials.
Support VIP visits and brand initiatives.
Engage in cross-functional collaboration, data analysis, and operational follow-through.

Requirements

Bachelor's degree in Business, Supply Chain, Marketing, or a related field.
2–4 years' experience in sales operations, logistics, or planning.
Experience in travel retail, FMCG, or luxury/premium goods is preferred.
Knowledge of the Oceania retail landscape (especially airports and travel hubs) is a strong advantage.
Proficiency in Excel and reporting tools.
Exceptional coordination, communication, and stakeholder management skills.
Proactive, detail-oriented, and able to navigate a fast-paced, matrixed environment.
Must have full rights to work within Australia (working holiday visas will not be considered).

Skills

Excel
Reporting tools
Sales forecasting
Coordination
Communication
Stakeholder management
Data analysis

Location

Oceania

Work Type

Full-time

Experience Level

2-4 years

Education Level

Bachelor's degree

Benefits

Personal and professional development
Generous product allocation
Inclusive paid parental leave program
Bonus scheme linked to individual contributions and company financial performance
Wellness programs
Workplace flexibility

Equal Opportunity

We are an equal opportunity employer. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact hraustralia@estee.com.au