About the Role
SolarWinds is seeking a Field Enablement Manager, AI Solutions to join the Revenue Enablement team. This role is responsible for enabling the field on SolarWinds' AI capabilities, both current and future, by serving as the subject matter expert and developing field-ready programs and content.
Responsibilities
- Serve as the Revenue Enablement SME on SolarWinds AI capabilities across the entire portfolio and upcoming roadmap plans.
- Partner with Product, Solutions Engineering, PMM, and other GTM teams to translate AI feature launches into field-ready training, talk tracks, and learning programs ahead of go-to-market.
- Build and maintain launch readiness programs for new AI capabilities, ensuring the field is prepared and confident at launch.
- Help the field build and maintain strong understanding across the AI landscape to ensure they are well positioned to speak with confidence to buyers about their AI journey.
- Coach reps and managers on how to position SolarWinds AI to technical and business buyers by assessing knowledge, identifying gaps, and running targeted training.
- Deliver live and virtual AI-focused training and communications to GTM customer-facing teams.
- Co-build and maintain a content library of AI-focused pitch decks, talk tracks, battlecards, demo guides, and objection handling for SW1 AI use cases in partnership with PMM.
- Partner with instructional designers, content creators, and marketing to develop structured learning experiences around SolarWinds AI capabilities.
- Manage AI enablement assets in the LMS and CMS (Letter.AI and SharePoint).
- Build trusted relationships with Product and Marketing leadership to gain early visibility into AI roadmap decisions, ensuring Revenue Enablement can shape field requirements before launch rather than react to them.
- Collaborate with the GTM communications manager on AI-focused enablement content, competitive positioning, and field communications.
- Work with the reporting function to track enablement program effectiveness and surface insights that inform program decisions.
- Use AI tools such as Glean, Claude Cowork, and other internal platforms to improve speed, quality, and efficiency across daily work.
- Identify opportunities to automate repeatable work and improve team output.
- Help shape practical AI workflows that support our workflows and initiatives.
Requirements
- 4+ years in sales enablement, product enablement, or a similar GTM role at a B2B SaaS tech company.
- Proven experience enabling field teams on complex or technical product capabilities.
- Ability to quickly develop deep product knowledge and translate it into seller-ready content and programs.
- Direct facilitation and coaching experience with individual contributors.
- Strong project management skills; able to run multiple programs independently.
- Excellent communication and presentation skills for in-person and virtual audiences.
- Experience enabling teams on AI, ML, or data-driven product capabilities.
- Background in IT operations, observability, or infrastructure software.
- Familiarity with common sales platforms like Gong and Salesforce.
- Exposure to MEDDPICC, Command of the Message, or similar sales methodologies.
- Experience designing learning programs with defined evaluation criteria.
- Track record of adopting AI tools (e.g., Glean, ChatGPT, Claude) to drive measurable productivity gains for yourself or a team.
Skills
- AI
- ML
- Data-driven product capabilities
- IT operations
- Observability
- Infrastructure software
- Gong
- Salesforce
- MEDDPICC
- Command of the Message
- Glean
- ChatGPT
- Claude
Location
- Austin, TX
Work Type
- Mid-level
- Individual contributor
Experience Level
- Mid-level
About the Company
- At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities.
- Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
- The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.
- We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others.
- We hire based on attitude, competency, and commitment.
- Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose.
- If you’re looking to build your career with an exceptional team, you’ve come to the right place.
- Join SolarWinds and grow with us!
Equal Opportunity
- SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
- All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
