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About the Role

The Media Relations Manager is responsible for coordinating and managing the club’s contracted media requirements for the men’s first-team, and securing additional media coverage. This role involves working with players to meet contractual media activity and attending all home and away matches. The successful candidate will liaise with media rights holders, the Premier League, UEFA, FA, EFL, national and local media, and internal stakeholders to ensure positive representation of the club and its players.

Responsibilities

Managing and delivering the Premier League & UEFA media rights contract, fulfilling player obligations with UK and overseas broadcast rights holders, and ensuring compliance with match week media obligations.
Managing and delivering matchday media obligations at all home and away matches, ensuring compliance with matchday protocols.
Managing and delivering non-match related contractual obligations, such as pre- and mid-season media access days, extended interviews, ‘masterclasses’ and ‘behind-the-scenes’ sessions.
Developing strong relationships with key personnel at the Premier League, Premier League Studios, and broadcast partners.
Identifying and managing pro-active, non-contractual media activity to deliver positive PR for players and the club.
Researching and producing briefing materials ahead of all media activity for players/interviewees.
Discussing media opportunities and requirements with players.
Ensuring new and emerging players are aware of media requirements and expectations.
Developing and maintaining a strong relationship with the club’s Player Liaison team to co-ordinate additional activity, including community and commercial initiatives.
Managing day-to-day media enquiries and conducting daily media monitoring alongside the club’s appointed media agency.
Working as part of a wider Marketing & Communications team, attending weekly meetings to discuss work streams, creative ideas, and campaign planning.
Supporting marketing and club media initiatives.
Overseeing the Press Office Administrator in managing media operations on matchdays, the PL and UEFA media accreditation system, and logistics for the manager’s pre-match press conferences.
Supporting the Marketing & Comms executive for the Women’s team at key points of the season.
Distributing club announcements/releases to the media database and monitoring the media enquiries email account.
Performing other duties and responsibilities as required by the line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding, and Equal Opportunities.

Requirements

Minimum of three years experience in a press office.
Previous experience in a football environment.
Experience of working with elite athletes or high-profile individuals in highly pressurized environments.
Outstanding attention to detail.
Excellent knowledge of the media industry/landscape.
Proficient in Microsoft Office, record keeping, and producing monthly department reports on delivery.
A high level of commitment and flexibility, as often work is required outside of office hours.
A positive, proactive, ‘can do’ attitude.
Strong team ethic.
Previous experience of delivering a broadcast media rights contract (desirable).
Line management experience (desirable).

Skills

Media Relations
Communication Skills
Relationship Building
Organization
Attention to Detail
Microsoft Office Proficiency
Media Monitoring
Public Relations

Location

Selhurst Park Stadium, SE25 6PU

Work Type

Full-time

Experience Level

Minimum of three years experience in a press office
Previous experience in a football environment
Experience of working with elite athletes or high profile individuals in highly pressurised environments

Benefits

Complimentary match day ticket
Reward and Discount Scheme through our Tech Scheme and Simple Health app
Health and Wellbeing benefit scheme
20% Discount in our Retail Stores
Discounts in various gyms through GymFlex
Volunteering Day - 1 Workday off to support a charity of your choice
Travel Season Ticket loan
Holiday allowance: 25 Days

About the Company

Crystal Palace Football Club is a Premier League Football Club with over 160 years of history.
The club operates across three sites: Selhurst Park Stadium, London office, and Training Ground/Academy.
We offer the best atmosphere and culture for our fans and employees.
Our workplace philosophy emphasizes high standards, professionalism, and a strong work ethic.
We are committed to growth and diversification, both on and off the pitch.

Equal Opportunity

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed.
We are committed to promoting employment opportunities that celebrate diversity.
We are committed to attracting, recruiting, and retaining the most talented candidates.
We ensure everyone has a real and equal opportunity to engage with the club.
We are proud to be a Disability Confident Employer.
We guarantee an interview to all disabled applicants who meet the essential criteria for the role.
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment.
The post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS).