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About the Role
This role supports business growth in LEGO® Australia and New Zealand by providing insights and support to Customer Business Planning. It identifies and addresses market inventory issues, facilitates retail promotional tracking, and collaborates with the Demand Planning team to ensure alignment in customer listings and future demand plans. The role also conducts market inventory and retail closing stock analysis, facilitates monthly Sales Reviews, and participates in projects within ANZ and/or the wider APAC organization. The Customer Operations stream is a vital link between sales and demand planning, combining retail key metrics with qualitative sales data for world-class demand plans and execution.
Responsibilities
- Provide insights to and support the Customer Business Planning in coordination with Key Account Managers and Demand Planning team
- Identify, highlight and action market inventory issues with recommendations to Demand Planning team and Account Managers for future product flow
- Facilitate retail promotional tracking
- Collaborate with Demand Planning team to assure transparency and alignment in customer listings and future demand plans
- Conduct market inventory and retail closing stock analysis
- Facilitate the monthly Sales Review, preparing the information and presentation for the meeting and driving the actions and outcomes after the meeting
- Participate in and drive projects within ANZ and/or the wider APAC organization
Requirements
- Minimum of 8 years' experience in operations, business analytics, key account management, or retail analytics
- Excellent communication skills
- Excellent excel and analytical skills
- Strong critical thinking skills, with the ability to anticipate market trends and align recommendations with business objectives
Skills
- SAP knowledge is an advantage
- Previous experience in FMCG or other fast-paced industries is preferred
Location
- Australia
- New Zealand
Work Type
- 16-month contract
- Hybrid work policy (average of 3 days per week in the office)
Experience Level
- Minimum of 8 years' experience
Benefits
- Family Care Leave
- Insurances (life and disability)
- Wellbeing resources and benefits
- Colleague Discount
- Bonus scheme
About the Company
- The LEGO Group is highly committed to Children’s Rights and Child Wellbeing across the globe.
- Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun.
- Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.
Equal Opportunity
- We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
- The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
- Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.