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About the Role

Alfa is looking to recruit a Head of User Experience to lead the vision and strategy for UX across our enterprise software suite. The UX decisions you make here shape how thousands of users tackle genuinely complex financial workflows, every day. We need someone who can be the difference maker, someone with the vision, the conviction, and the storytelling ability to sell that vision to a whole organisation, take what exists and push it further, and bring new projects to life. If you want your work to genuinely matter and you're energised by the challenge of making complex things simple, this is that kind of role.

Responsibilities

Define and own the UX vision for Alfa's enterprise software suite, aligning it with product strategy and customer needs.
Explain the rationale for designs to all stakeholders including engineers, product owners, architects and senior leadership.
Act as a thought leader, influencing product direction and championing user-centric design across the organisation.
Bring architectural thinking to bear on problems we haven't fully defined yet.
Shape user journeys and prioritise UX improvements based on data and research, translating complex operational processes into experiences that feel intuitive and built to evolve.
Lead the ongoing evolution of Alfa's design system, learning from other enterprise design systems.
Lead our UI/UX Community of Practice, building collaboration and knowledge.
Work across Product, Engineering, and Marketing and Brand teams to keep Alfa's products and brand aligned in concept, palette, tone and approach.

Requirements

Deep UX design experience, with at least 5 years in senior or leadership roles within enterprise software environments.
A track record of defining and executing UX strategy for a broad product built by multiple teams.
Experience partnering closely with Product and Engineering to instrument UX through telemetry, funnel analytics and usability diagnostics, using data to drive real decisions.
A track record of building and evolving design systems at scale.
Strong architectural thinking, designing for scalability and flexibility.
A deep understanding of user-centred design principles, accessibility standards and responsive design.
A natural communicator, someone who can sell a vision in a 1:1, a group session, or in front of a conference room, and bring people with you.
Familiarity with other enterprise design systems such as Salesforce Lightning Design System.
Experience in financial applications or other highly regulated, data-intensive domains.
A passion for building UX communities.

Skills

Figma
Framer
Sketch
Adobe XD
HTML
CSS
React
Material UI

Location

Remote
Hybrid
Office

Work Type

Hybrid
Remote

Experience Level

Senior
Leadership

Benefits

Flexible hybrid or remote working
25 days' annual leave plus bank holidays and flexible cultural days
Pension contribution match up to 6%
Your choice of a Windows or Mac laptop
Private health insurance and access to a private GP
Enhanced maternity, paternity and adoption leave with family-friendly policies
Income protection
Life, disability and worldwide travel insurance
Interest-free loans of up to £10,000 after probation
Gympass access to gyms, classes and wellbeing apps
Support pursuing membership of professional bodies
5 days per year for conferences or training
3 paid days of volunteering per year

About the Company

Alfa is a leading provider of software and services to the global auto and equipment finance industries.
Alfa Systems, our technology platform, is at the heart of some of the world's largest asset finance companies - consolidating multiple client systems onto a single platform, supporting retail and corporate business for auto, equipment, wholesale and dealer finance across jurisdictions, with integrated workflow and automated processing built in.
With over 30 current clients across 26 countries, Alfa has delivered successful projects since 1990 and is expanding rapidly across Europe, North America and beyond.
We listed on the London Stock Exchange in 2017.
We're Alfa, a leading provider of software and services to the global asset finance industry.
Our class-leading technology platform, Alfa Systems, is at the heart of some of the world's largest and most innovative providers of asset and auto finance, such as Santander, John Deere, Mercedes-Benz and Toyota.
Established in 1990 and with over 470 employees worldwide, we are headquartered in London with projects all over Europe, the Americas and Asia-Pacific.

Equal Opportunity

Inclusion is the beating heart of Alfa so whoever you are, you can show up as your best self everyday - be that from home, from our offices, or a little bit of both.