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About the Role
Manage and grow existing client relationships, create and execute account plans to increase client value, identify growth opportunities, and drive user adoption. Own the renewal process and outcomes to increase annual revenue.
Responsibilities
- Develop comprehensive account strategies for enterprise clients focusing on strategic expansion and value optimization.
- Renew existing accounts with increased service levels and pricing.
- Identify opportunities to upsell current accounts with additional news and research offerings.
- Establish strong relationships with users, decision makers, and influencers at each account.
- Drive adoption of our platform through direct meetings and user training.
- Develop competitive displacement strategies to capture market share.
- Lead client meetings (both in-person and virtual).
- Provide product feedback from clients to drive product enhancements and new product innovation.
- Serve as liaison between Green Street Infrastructure and clients, providing detailed updates via calls and Salesforce CRM.
Requirements
- A Bachelor’s degree in finance, business, communications, or a related field.
- 2-3 years’ experience in account management, customer success or sales.
- Superior relationship management skills with a passion for growing and retaining client relationships.
- Experience negotiating with clients.
- Experience with upselling products.
- Excellent communication skills, both verbal and written.
- Well-developed presentation skills.
- Knowledge of the financial services and / or infrastructure industry is a plus.
- Ability and desire to learn new concepts and terminology.
- Team player attitude and ability to collaborate with others.
- Must be currently authorized to work in the United Kingdom without the need for visa sponsorship now or in the future.
Skills
- Relationship management
- Negotiation
- Upselling
- Communication (verbal and written)
- Presentation
- Salesforce CRM
Location
- United Kingdom
Work Type
- Full-time
- Flexible work arrangements
Experience Level
- 2-3 years
Education Level
- Bachelor's degree
Salary/Compensations
- Eligible for a performance bonus
Benefits
- Comprehensive benefits package
- Company provided medical insurance
- Company provided dental insurance
- Company provided cash plan
- Company provided life assurance
- Company provided critical illness coverage
- Company provided income protection coverage
- Personal pension plan with matched employer contributions
- Company paid holidays
- Summer half day Fridays
- Access to employee assistance programme
- Access to wellbeing resources
- Tax free cycle scheme
- Tax free IT equipment
- Season ticket loan
- Company sponsorship to further education
About the Company
- Green Street is a forward-thinking real assets company transforming the commercial real estate market with predictive analytics, data-driven insights, and actionable intelligence.
- With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions.
- In September 2024, Green Street acquired IJGlobal, a comprehensive source of in-depth news, data and analysis covering all aspects of the global Infrastructure & Energy finance market.
- IJGlobal tracks Infrastructure & Energy projects throughout the entire transaction lifecycle, providing detailed information on financial structure, pricing and key players influencing transactions and market trends.
Equal Opportunity
- Green Street is an Equal Opportunity Employer.
- Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.