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About the Role

As a Service Centre Attendant, you will be the cornerstone of our day-to-day facilities and business support operations, ensuring our workplace runs smoothly and efficiently. The position supports the Workplace Services Team in delivering service centre operations and maintaining a safe, compliant, and welcoming work environment.

Responsibilities

• Provide Service Centre desk coverage, serving as the primary point of contact for employees.
• Process incoming and outgoing mail, faxes, and courier deliveries in a timely manner.
• Conduct regular internal mail runs.
• Monitor and manage inventory of stationery and business cards.
• Coordinate locker assignments and management of access cards.
• Assist with vendor onboarding, compliance documentation, inductions, and site access coordination.
• Assist in monitoring contractor activity on-site.
• Track work orders and service delivery timelines.
• Track and report service delivery issues.
• Communicate problems through to resolution.
• Provide back-up support for records responsibilities when needed.
• Ensure first aid rooms, kits, and equipment are maintained and stocked.
• Ensure site and client assets are maintained to high standards.
• Ensure safe and compliant workplaces.

Requirements

• Experience in administration or facilities coordination desired but not mandatory.
• Competency in Microsoft Office suite.
• Strong interpersonal and communication skills with a professional, customer-focused approach.
• Demonstrated capability to work independently while prioritizing multiple activities efficiently and meeting key performance indicators.
• Physical ability to undertake manual handling activities.
• Understanding of workplace safety requirements.
• Self-motivated and flexible team player who can adapt to rapidly changing situations while maintaining accountability.

Skills

• Microsoft Office suite
• Interpersonal skills
• Communication skills
• Customer-focused approach
• Independent work
• Prioritization
• Meeting key performance indicators
• Manual handling
• Workplace safety
• Adaptability
• Accountability

Location

• Sydney, NSW

Work Type

• On-site
• Office-based

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Shaping the future of real estate for a better world
• At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
• With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
• We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
• We approach our work in a warmer, more optimistic, and inclusive way.
• JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
• You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
• Keep those ambitions in sight and imagine where JLL can take you.
• As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
• JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
• We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
• We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
• Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We take our responsibility to protect the personal information provided to us seriously.
• Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
• We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
• We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.
• We help our people thrive, grow meaningful careers and find a place where they belong.
• Together, we strive to be exceptional and shape a better world.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
• A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
• Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
• JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
• For further information, visit jll.com.

Equal Opportunity

• JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
• We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.