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About the Role

The Retail Area Manager is the regional owner of retail business performance, responsible for managing and optimizing the regional store portfolio including sales, KPIs, new user acquisition, and workforce structure. This role defines business issues, shapes strategic solution directions, and drives business process improvement while leading Multi Store Managers through Multiplier Leadership to elevate overall leadership capability and execution quality across the region.

Responsibilities

• Accelerate area growth through entrepreneurial mindset
• Own and manage the regional store portfolio, including sales, KPIs, new user acquisition, and workforce structure
• Define and frame critical regional business issues through performance and execution analysis
• Ideate solution directions using strategic thinking rather than tactical fixes
• Lead business process improvement initiatives across stores and field operations
• Identify inefficiencies and execution gaps in operating models, routines, and processes
• Develop Multi Store Managers through Multiplier Leadership to amplify leadership impact
• Owns area‑level people strategy, talent pipeline, and leadership capability, including the design of GM assessment, development, and succession frameworks
• Defines standards for consistent people management, operating practices, and service leadership across the area
• Identifies high‑potential talent and leadership gaps at area level and aligns people priorities with business strategy
• Sets direction for capability building and training priorities, ensuring scalability and long‑term organizational health
• Partners with Product teams to define optimal area‑level product mix direction, maximizing stock productivity and sell‑through
• Reviews product performance through a portfolio and structural lens to identify gaps, risks, and opportunities
• Decides what to carry, where to flex, and why, in alignment with regional strategy
• Defines what good looks like in VM and Training at regional level and evaluates impact on business performance
• Define direction and priorities for regional Lite / Micro Training

Requirements

• Entrepreneurship, strong growth mindset, Grit
• Open mind, agility and pro-active planning
• Strategic and analytical business thinking, well-organized work attitude
• Field-centric leadership and strong execution judgment
• Capability to multiply leadership through others
• Process optimization and continuous improvement mindset
• Understand and lead created VM floor set and Training program

Skills

• Courage
• Creativity
• Customer Focus
• Dealing with Ambiguity
• Drive for Results
• Interpersonal Savvy
• Learning on the Fly
• Strategic Agility
• Developing Direct Reports and Others
• Building Effective Teams

Location

• Coach Korea

Work Type

• Retail Management

About the Company

• Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
• Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
• A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
• Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
• Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
• All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration.
• These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
• Visit Tapestry, Inc. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!!
• Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
• Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
• They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
• At Tapestry, we bring together the iconic brands of Coach and Kate Spade New York—uniting bold ideas, diverse voices, and boundless creativity to stretch what’s possible.
• Driven by dreamers and makers, we turn passion into progress.
• By embracing differences and pushing boundaries, we create with purpose, uplift one another, and shape a more inclusive, sustainable future—together.
• Our Brands Spark Personal and Emotional Connections
• Our brands go beyond products—they inspire confidence, encourage self-expression, and build lasting emotional connections with consumers.
• Through constant innovation and deep customer insight, we anticipate where shoppers are headed and adapt to meet them with personalized, seamless experiences.
• Our digitally powered, unified shopping journey allows our brands to become part of people’s lives—meeting them when, where, and how they choose to shop.

Equal Opportunity

• Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
• All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration.
• These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.