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About the Role
This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers.
Responsibilities
- Assist with cost estimates for minor system modifications
- Troubleshoot and repair complex customer systems independently
- Develop and implement hardware selections and software applications for assigned customers
- Check-out and start-up control systems
- Start-up, programming, and check-out of VFDs as well as load and test system databases
- Coordinate activities of subcontractors, when necessary
- Complete documentation for assigned tasks
- Suggest system improvements and modifications
Requirements
- Three or more (3+) years of trade and/or relevant work experience
- Demonstrated focus on the customer
- Offer and Application Knowledge
- SSX/EcoStruxture or Tridium knowledge and experience
Location
- San Leandro, CA
Work Type
- full-time
Experience Level
- 3+ years
Salary/Compensations
- USD 68,000 - USD 102,000 per year
Benefits
- Opportunity for career advancement and upward mobility
- Excellent overall benefit package
- Medical (with member reward points)
- Dental
- Vision
- Basic life insurance
- Benefit Bucks
- Flexible work arrangements
- Paid family leaves
- Well-being programs
- 12 holidays per year
- 15 days of paid time off per year
- Competitive pay
- Incentives
- Company share ownership
- 401(k) with match
- Performance discussions
- Global opportunities
- Schneider Career Hub
- Learning platforms like Coursera
- Collaboration
- Recognition
- Sharing your voice
- Inclusive workplace
- Volunteer leave
- Programs with the Schneider Electric Foundation
- Youth education initiatives
- Military leave benefits
About the Company
- €40 billion global revenue
- +9% organic growth
- 150 000+ employees in 100+ countries
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
- We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.
- We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
- At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
- Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Equal Opportunity
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.