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About the Role

The Caseworker will provide direct support and advocacy to families of children with developmental disabilities, assisting with language access, translation, understanding educational needs, navigating the IEP process, and accessing community-based services. This role also supports program operations through documentation, reporting, outreach, and coordination.

Responsibilities

• Provide family support including training, counseling, referral, advocacy, translation, and outreach to non-English speaking families with children who have developmental disabilities.
• Assist parents and children in understanding their school IEP by requesting translation support.
• Connect families to community resources such as immigration services, healthcare services, legal services, and other government benefits.
• Coordinate a parent support group to provide networking and supportive opportunities for families.
• Recruit and meet target enrollment numbers as necessary.
• Provide programmatic and administrative support to on-site and off-site staff, including the development, implementation, and maintenance of staff members’ individual work schedules, work plans, and staff agreements.
• Maintain progress notes and case review meeting notes for reporting and record keeping.
• Prepare and maintain case notes and required program documentation for site visits and audits.
• Submit required reports in a timely manner and coordinate with funding sources as needed.
• Perform other duties as assigned by the Program Supervisor and Community Services Director.

Requirements

• Bachelor's degree in a health or human service-related field from an accredited college plus 1 year of social service experience OR an Associate’s degree with 3+ years of relevant experience.
• Capability, knowledge, and experience to work with the I/DD population and clients with disabilities, with sensitivity to individual needs.
• Must be able to work independently as well as within a team dynamic.
• Capable of managing multiple tasks and priorities effectively.
• Able to work weekends.

Skills

• Strong communication skills
• Strong cooperation skills
• Strong organizational skills
• Bilingual in Cantonese and/or Mandarin
• Proficient in basic reading, writing, and verbal English
• Basic knowledge of MS Office Suite

Location

• Brooklyn, NY 11232

Work Type

• Full Time
• Day and occasional weekends and evenings

Experience Level

• 1 year of social service experience (with Bachelor's degree)
• 3+ years of relevant experience (with Associate's degree)

Education Level

• 2 Year Degree
• Bachelor's degree in health or human service-related field

Salary/Compensations

• $24.73 - $26.93 Hourly

Benefits

• Generous paid time off (holidays, sick and vacation time)
• Medical
• Dental
• Vision
• Basic Life Insurance Coverage
• Commuter Benefits
• 403(b) Retirement Plan

About the Company

• Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact.
• CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City.
• The Bilingual Resource Center supports parents, families, and historically underserved communities of those with developmental disabilities by providing outreach, hands-on support, and guidance to help families navigate resources and services.
• With a focus on lower-income and immigrant families, it connects communities to educational, healthcare, social, and community-based programs, helping to remove barriers and make support more accessible.

Equal Opportunity

• CPC is an Equal Opportunity Employer.
• CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.