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About the Role

Assists residents staying in the Corps shelter overnight, performs client intake procedures, and prepares client intake records. Monitors resident activity to ensure safety, security, and compliance with house rules. Maintains accurate records and logs, ensures facility cleanliness, and reports pertinent information to supervisors.

Responsibilities

• Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons, and pornography.
• Records incidents and notifies supervisor of any special circumstances or unusual problems.
• Ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy.
• Locks and secures areas inappropriate for client entry.
• Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss.
• Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.
• Answers telephone and responds to questions regarding the shelter operations.
• Performs client intake procedures including running sexual offender checks.
• Checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster.
• Orients new clients to the program and prepares case records to facilitate case management.
• Records daily statistics.
• Administers sexual offender checks, Breathalyzer testing, and drug testing of clients as needed.
• Prepares and distributes meal and shower tickets, assigns bed numbers; distributes towels, linens, and personal hygiene items.
• Secures and distributes client medications as required.
• Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such.
• Participates in the cleaning and maintenance of facilities, supplies, and equipment.
• Inspects facility on a routine basis to ensure compliance with established standards.
• Ensures return and accountability of The Salvation Army property (linens, etc.).

Requirements

• High school diploma or G.E.D. required.
• One year experience performing security or social service work preferred.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform data entry into a computer.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing and walking on a frequent change basis.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light to heavy objects (up to 30 lbs.) occasionally.

Skills

• Security
• Social service work
• Data entry
• Emergency response
• Communication

Location

• Austin, TX

Work Type

• 40 hours per week
• Multiple shifts available

Experience Level

• One year experience preferred

Education Level

• High School Diploma/GED

Benefits

• 29 days of Paid Time Off
• Health Insurance Benefits
• Retirement Plan Benefits with Employer Match

About the Company

• Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Equal Opportunity

• Veterans | Disabled