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About the Role

As a Data Centre Relationship Manager, you will build trusted relationships with data centre owners, operators, consultants, EPCs, and other key industry stakeholders to strengthen EPSA's market presence and provide insights into Australia's growing data centre sector. You will act as a connection point between the data centre market and EPSA, maintaining visibility of opportunities, industry movements, and customer priorities. This role supports customer engagement, strengthens industry relationships, and provides market intelligence.

Responsibilities

Build and maintain strong relationships with data centre operators, consultants, EPCs, packagers, and other key stakeholders across Australia.
Develop a deep understanding of the data centre market, identifying emerging projects, industry trends, and customer priorities.
Maintain accurate account mapping and opportunity visibility within Salesforce, ensuring a clear view of key stakeholders and market activity.
Represent EPSA at industry events, customer engagements, and networking opportunities to strengthen market presence and industry connections.
Collaborate with internal teams to provide customer insights, market intelligence, and relationship support throughout the project lifecycle.

Requirements

Experience in account management, customer success, technical account management, industry engagement, or relationship-focused roles.
Strong ability to build trusted relationships with stakeholders at all levels.
Experience gathering, analysing, and communicating market intelligence or customer insights.
Excellent communication, presentation, and stakeholder engagement skills.
High attention to detail and experience maintaining accurate CRM records and customer information.
Experience within the data centre, critical infrastructure, power generation, engineering, construction, or mission-critical industries.
Understanding of data centre design, construction, or operational environments.
Experience using Salesforce or similar CRM platforms.
Existing relationships within the Australian data centre industry.

Skills

Relationship building
Market intelligence
Customer insights
Communication
Presentation
Stakeholder engagement
CRM
Salesforce

Location

Sydney (Eastern Creek branch)
Melbourne (Mulgrave HQ)
Brisbane (Heathwood)

Work Type

Full-time

Experience Level

Required
Highly regarded

Education Level

Engineering, technical, business, or related tertiary qualifications

Benefits

Structured onboarding and development through Cat® University
Paid birthday leave
Volunteer leave
Team member recognition
Service awards
Referral program incentives
Retail discounts
Health insurance discounts
Novated leasing options

About the Company

At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable energy solutions industries depend on.
From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.
As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.
Across sales, engineering, operations, projects and support teams, every role plays a part in keeping industries moving and communities powered.
If you're looking to contribute to something bigger and help shape what’s next, this is an opportunity to do meaningful work with real impact.
At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.
We believe great work happens when people feel supported, valued and connected to the impact of what they do — and when teams work together with integrity, accountability and care.