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About the Role
This is an exciting opportunity to build and scale Capgemini Invent Japan’s operational backbone, ensuring sales, resource management, and delivery processes run efficiently to support the practice’s growth. You will work in close partnership with the Japan leadership team, providing operational visibility and support to top management's strategic decision-making.
Responsibilities
- Support business development through pipeline tracking, proposal coordination, and CRM management.
- Collaborate with leadership to monitor sales performance and drive sales closing.
- Streamline sales-to-delivery handover processes.
- Oversee staffing allocation across projects to optimize utilization and meet delivery needs.
- Maintain visibility of capacity and demand, enabling proactive workforce planning.
- Coordinate with HR and project leads on upskilling and bench management.
- Lead activity forecasting aggregation for leadership team.
- Support implementation and adoption of internal systems.
- Drive change management and user training initiatives.
- Partner with the Finance team on project financials, including budget revenue recognition, external and internal invoicing accuracy.
- Ensure timesheet and billing data integrity to support accurate financial close processes.
- Act as a liaison between Japan leadership and APAC/Japan Finance functions on reporting standards and compliance requirements.
- Identify and implement process improvements to enhance operational efficiency.
- Develop dashboards and reports to support data-driven decision-making.
- Standardize workflows and documentation across functions.
- Support the MD in driving internal actions to sustain the business.
Requirements
- Business-level fluency in Japanese and English, with strong cross-functional communication skills.
- 6+ years of experience in sales operations, resource management, or business operations, ideally within a consulting or professional services environment.
- Strong analytical skills, with experience building dashboards and reports to support data-driven decision-making.
- Experience coordinating with HR and project leadership on staffing, upskilling, and bench management.
- Track record of supporting system rollouts and driving change management and user adoption.
- Rigorous, detail-oriented approach to compliance processes, including timesheet accuracy.
- Business acumen, with the ability to support senior leadership in driving operational efficiency and positive financial performance.
Skills
- Pipeline tracking
- Proposal coordination
- CRM management
- Sales performance monitoring
- Sales-to-delivery handover processes
- Staffing allocation
- Capacity and demand visibility
- Workforce planning
- Upskilling
- Bench management
- Activity forecasting
- System implementation
- System adoption
- Change management
- User training
- Project financials
- Budget revenue recognition
- Invoicing accuracy
- Timesheet integrity
- Billing data integrity
- Financial close processes
- Reporting standards
- Compliance requirements
- Process improvements
- Operational efficiency
- Dashboard development
- Report development
- Data-driven decision-making
- Workflow standardization
- Documentation standardization
- Internal action driving
Location
- Japan
Work Type
- Full-time
Experience Level
- 6+ years
About the Company
- As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses.
- Located in nearly 40 studios and more than 60 offices around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.
- Capgemini Invent has launched our Japan office on Sep 1.
- Over the past year, it has grown into a select and small but high-caliber consulting team, combining Capgemini Group's extensive global expertise and network with leadership from top-tier consulting firms and experts from Invent Global.
- Join us as we build on this first year and shape the next stage of Invent's growth.