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About the Role

This role will define product strategy and drive key product decisions for financial visibility and reconciliation experiences across the Global Payments for Platforms business, starting with Payrix and expanding over time. You will translate customer insights into scalable product capabilities, reporting experiences, APIs, data-access solutions, and enablement programs.

Responsibilities

• Develop a deep understanding of how software platforms manage financial operations across payments, settlements, funding, fees, revenue sharing, and reconciliation.
• Engage directly with software platform executives, finance teams, operations teams, controllers, analysts, and data teams to understand workflows, objectives, and priorities.
• Identify common jobs-to-be-done across software platforms and translate those insights into product strategy and investment priorities.
• Serve as the voice of the customer for financial visibility, reconciliation, reporting, and data-access experiences.
• Build strong relationships with key customers and use those relationships to inform product direction and decision-making.
• Define and evolve the product strategy for financial visibility and reconciliation experiences across Global Payments for Platforms.
• Drive decisions on where the organization should invest to improve transparency, operational efficiency, and customer self-service.
• Partner with stakeholders across Product, Finance, Operations, Support, Implementations, and Engineering to identify and prioritize opportunities.
• Balance customer needs, platform scalability, commercial priorities, and technical realities when making product recommendations.
• Help establish a long-term vision for how software platforms access, understand, and operationalize financial data.
• Define strategic priorities and influence roadmap decisions across multiple product teams and platform capabilities.
• Define experiences that help customers understand and operationalize financial activity across payments, settlements, payouts, fees, chargebacks, reserves, and revenue-sharing programs.
• Lead development of customer-facing playbooks, workflows, documentation, and enablement assets.
• Make decisions regarding standardization of reconciliation workflows, reporting experiences, documentation, and self-service capabilities.
• Evaluate competing customer requests and determine scalable solutions that can serve multiple platform segments.
• Drive initiatives that improve customer understanding and reduce reliance on manual processes.
• Partner with customer-facing teams to ensure software platforms can successfully adopt and utilize financial visibility capabilities.
• Partner with engineering and platform teams to shape reporting, API, data-feed, and financial-data-access capabilities.
• Advocate for scalable, reusable solutions that support customer needs across multiple platform segments.
• Help define standards and best practices for financial data accessibility and consumption.
• Ensure customers have the tools and information necessary to successfully operationalize financial data within their own environments.
• Influence decisions regarding how financial information is surfaced, consumed, and integrated into customer workflows.
• Lead cross-functional discussions and facilitate decision-making across Product, Finance, Operations, Support, Implementations, Commercial, and Engineering teams.
• Drive alignment when priorities, stakeholder needs, or approaches differ.
• Partner with product teams across Global Payments for Platforms to identify opportunities that improve financial visibility and customer outcomes.
• Influence product roadmaps and investment decisions through customer insight, business impact, and strategic thinking.
• Serve as a trusted advisor and subject matter expert for financial visibility and reconciliation-related initiatives.

Requirements

• 5+ years of Product Management experience.
• Experience working on payments, fintech, financial services, embedded finance, SaaS platforms, or other complex B2B products.
• Demonstrated success working directly with customers to uncover needs, validate opportunities, and define product strategy.
• Experience translating complex customer workflows into scalable product capabilities.
• Strong strategic thinking and prioritization skills.
• Demonstrated ability to influence decisions and drive alignment across multiple stakeholder groups.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in highly cross-functional environments.
• Comfort operating in ambiguous problem spaces and helping organizations make informed decisions.
• Experience with merchant acquiring, payment facilitation, settlements, funding, billing, reporting, or financial operations.
• Experience building products that support financial reporting, reconciliation, accounting workflows, operational finance teams, or data accessibility.
• Familiarity with APIs, reporting systems, data platforms, and financial-data products.
• Experience working with software platforms, SaaS businesses, marketplaces, or embedded payments providers.
• Experience partnering with finance, accounting, revenue operations, or data teams.
• Demonstrated ability to lead ambiguous problem spaces, develop strategic recommendations, and influence product direction.
• Comfortable making decisions in complex environments where customer needs, operational considerations, and technical realities must be balanced.
• Experience working directly with finance, operations, or data teams as primary users of product capabilities.

Skills

• Product Management
• Payments
• Fintech
• Financial Services
• Embedded Finance
• SaaS Platforms
• B2B Products
• Customer Discovery
• Market Understanding
• Financial Visibility
• Reconciliation
• Product Strategy
• Reporting
• APIs
• Data Accessibility
• Enablement Programs
• Cross-functional Leadership
• Strategic Thinking
• Communication
• Presentation
• Stakeholder Management
• Merchant Acquiring
• Payment Facilitation
• Settlements
• Funding
• Billing
• Accounting Workflows
• Operational Finance
• Data Platforms
• Software Platforms
• SaaS Businesses
• Marketplaces
• Embedded Payments
• Revenue Operations
• Data Teams
• Ambiguous Problem Spaces

Experience Level

• Senior

Salary/Compensations

• $157,800.00-$238,275.00

Benefits

• Eligible for bonus

About the Company

• Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation.
• Global Payments and Worldpay recently joined forces.
• Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
• Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
• Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Equal Opportunity

• Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
• The EEO is the Law poster is available here.
• Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.