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About the Role

The Collaboration and Automation Solutions team within Axel Springer IT's Customer and Core Services division manages Microsoft end-user products. We specialize in the Office 365 platform, Power Platform (Power Apps, Power Automate, Copilot Studio), and AI solutions (Azure OpenAI, ChatGPT), alongside other end-user services like storage and backup. We are committed to journalism as a business model and invest in future-oriented technologies, guided by our five core values.

Responsibilities

Manage IT Service Management for the team's M365 products and oversee service providers.
Monitor M365 roadmap innovations with a user focus, initiating and supporting user communication and training.
Provide hands-on support for the deployment and administration of existing Office 365, Power Platform, and Azure AI solutions.
Deploy and administer storage solutions based on Azure Files and SharePoint.
Establish and manage the M365 backup solution and related processes.
Collaborate closely with the Product Owner and team to ensure efficient deployment and management of platforms and solutions.
Support the development and optimization of processes and automations within the team and the department.

Requirements

Completed degree in Computer Science, Business Informatics, or a comparable qualification.
Several years of experience in IT Service Management or a similar role in the Microsoft environment.
Strong interest in new products like M365 Copilot and a desire to drive and support user adoption.
Experience in technical project management for implementation projects and process optimizations.
Experience in managing external service providers and effective collaboration with interdisciplinary teams.
Strong customer and user orientation and excellent communication skills in German and English.
High level of initiative and willingness to learn new subject areas.
Analytical thinking skills and the ability to understand complex requirements and translate them into product solutions.

Skills

IT Service Management
Microsoft 365
Power Platform
Azure AI
Azure Files
SharePoint
M365 Copilot
Technical Project Management
Process Optimization
Service Provider Management
Customer Orientation
User Orientation
Communication (German and English)

Location

Berlin

Work Type

Hybrid (80% office presence)
Full-time
Part-time

Experience Level

Several years of experience

Education Level

Degree in Computer Science, Business Informatics, or comparable qualification

Benefits

Diverse health offerings and support for all life situations: Sports courses (Wellhub), yoga, meditation, preventive check-ups, professional coaching (PME Familienservice).
Exceptional campus in Berlin with modern office spaces and collaboration opportunities.
Flexible working hours and work-life balance.
Free lunch at our Kiez restaurant.
Variety of seminar and workshop offerings, language courses, conferences, and lectures from internal experts, as well as networking events within the Axel Springer Group.

About the Company

Axel Springer IT drives the development of the Axel Springer family into a data and technology-driven company by creating intelligent and lean services that effectively support business partners.
We foster a customer-oriented culture to guide users through their digital transformation, with excellent support and user satisfaction as key goals.
We believe in the future of journalism as a business model and invest in forward-looking technologies.
Our five essentials are the values that connect us and guide our commitment to freedom.

Equal Opportunity

Diversity is an essential part of our corporate culture. We welcome applications regardless of gender, nationality, ethnic and social origin, religion, worldview, disability, age, or sexual orientation and identity.
Information on the representation of severely disabled persons at Axel Springer is available at career.axelspringer.com/de/ksbv.