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About the Role
As a Senior Product Manager in the Online Payments team, you will shape products that make it easier for merchants to sell, grow and succeed. This role offers the opportunity to own a meaningful product area with significant growth potential, working alongside experienced product leaders, engineers and designers to solve complex customer problems by combining strategic thinking with hands-on delivery.
Responsibilities
- Define and execute the roadmap for a key product area, balancing customer needs, commercial opportunities and technical feasibility.
- Validate opportunities through customer research, market insights, competitor analysis and data, turning problems into clear product priorities.
- Work closely with engineering and design to define requirements, refine user stories and deliver high-quality products at pace.
- Shape developer-friendly payment experiences, with a strong focus on APIs, integrations and scalable platform capabilities.
- Measure product performance, identify opportunities through analytics and experimentation, and use insights to guide roadmap decisions.
- Identify practical ways to leverage AI within the product and introduce automation that improves customer experiences and reduces manual effort across the business.
- Partner with sales, operations and go-to-market teams to support launches, enable growth opportunities and help bring new capabilities to market.
- Build alignment across technical and non-technical stakeholders, navigate competing priorities and keep delivery moving from concept through to launch.
Requirements
- 4+ years' experience managing digital products within fintech, payments, banking or another regulated environment.
- Experience building or managing API-first products, with a solid understanding of how developers integrate with platforms.
- A background in software engineering, or a genuine interest in technology demonstrated through your work or personal projects, is highly regarded.
- You've used AI to improve the way products are built or delivered, or introduced automation that has reduced manual effort and improved outcomes.
- Experience translating customer insights into products that solve real problems.
- You can explain technical concepts clearly and build alignment across technical and non-technical stakeholders.
- You enjoy working closely with engineering and design and know how to balance customer, technical and commercial priorities.
- Strong experience writing product requirements, defining success metrics and delivering products through agile teams.
Skills
- Product Strategy
- Product Roadmapping
- Customer Research
- Market Insights
- Competitor Analysis
- Data Analysis
- API Design
- Platform Capabilities
- AI Implementation
- Automation
- Stakeholder Management
- Agile Methodologies
Location
- Australia
Work Type
- Hybrid
- 3 days in the office
Experience Level
- Senior
- 4+ years
Benefits
- 18 weeks paid primary carers leave
- 12 weeks paid secondary carers leave
- Annual team-based volunteer day
- Birthday Leave
- Power Up Day
- Weekly team social events
- Snacks, craft beer and wine
- Ping pong and video games
- Taco Tuesdays
- Mental health and wellness initiatives
- Novated leasing
- Learning and career development opportunities
About the Company
- Tyro provides integrated payments, banking, and lending solutions to Australian businesses.
- With over 21 years of experience, Tyro combines people, technology, and partners to deliver simplified payments and seamless business banking.
- The company powers over 76,000 merchants and works with almost 800 partners across hospitality, retail, services, and health sectors.
- Tyro is a fast-paced and innovative company that values commitment to greatness, staying hungry, wowing the customer, being good, and winning together.
Equal Opportunity
- Tyro is committed to a diverse, inclusive workplace where everyone thrives.
- We welcome applicants of all backgrounds and are an equal opportunity employer.
- If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.