IT Support Specialist (m/w/d) at Axel Springer News Media National | Berlin | Rezi

IT Support Specialist (m/w/d) at Axel Springer News Media National

IT Support Specialist (m/w/d)

Axel Springer News Media National · Berlin

2 weeks ago

IT Support Specialist (m/w/d)

Axel Springer News Media National · Berlin

17 days ago
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About the Role

We are looking for a dedicated IT professional to ensure the operation of our IT landscape, develop customer-oriented solutions with the team, and implement them successfully. You will proactively eliminate technical errors, viewing them as challenges rather than problems, and contribute to stable and failure-safe systems. Your passion for reliable IT solutions will be inspiring in a constantly growing environment with changing customer priorities.

Responsibilities

  • Ensure the operation of our IT landscape.
  • Develop customer-oriented solutions with the team and implement them successfully.
  • Proactively eliminate technical errors.
  • Contribute to stable and failure-safe systems.
  • Support solution finding in a dynamic environment with changing priorities.
  • Ensure the operation of our production and TV platforms in a shift system, ensuring continuous service availability.

Requirements

  • Experience in IT support and with ticketing systems.
  • Proficiency in virtualization, server clusters, Active Directory, and group policies.
  • Knowledge of network and IT infrastructure is ideal.
  • Strong communication skills and confident interaction with internal customers.
  • Willingness to work in a shift system, including night, weekend, and holiday duties.

Skills

  • IT Support
  • Ticketing Systems
  • Virtualization
  • Server Clusters
  • Active Directory
  • Group Policies
  • Network
  • IT Infrastructure
  • Communication
  • Customer Interaction

Location

  • Berlin

Work Type

  • Onsite (80% office presence)
  • Hybrid (20% mobile work)
  • Full-time
  • Part-time
  • Shift system

Experience Level

  • Professional

Benefits

  • Diverse health offerings and support for all life situations: sports courses (Wellhub), yoga, meditation, preventive check-ups, professional coaching (PME Familienservice).
  • Exceptional campus in Berlin with modern office spaces and collaboration opportunities.
  • Flexible working hours and work-life balance.
  • Free lunch at our Kiez restaurant.
  • Variety of seminar and workshop offerings, language courses, conferences, and lectures from internal experts.
  • Networking events within the Axel Springer Group.

About the Company

  • Axel Springer IT actively promotes the development of the Axel Springer family into a data and technology-driven company.
  • We develop intelligent and lean services in IT that effectively support our partners' businesses.
  • Through our customer-oriented culture, we accompany our users in their digital transformation.
  • Excellent support and user satisfaction are important goals of our work.
  • We form the technical backbone for print and online production landscapes as well as TV broadcasting platforms for WELT TV, BILD, and SAT.1 Frühstücksfernsehen, ensuring stable operation.
  • We are expanding our video capabilities and developing reliable IT solutions.
  • We believe in the future of journalism as a business model and invest in future-oriented technologies.
  • Our five essentials are the values that connect us and our compass in our commitment to freedom.

Equal Opportunity

  • Diversity is an essential part of our corporate culture! We welcome all applications regardless of gender, nationality, ethnic and social origin, religion, worldview, disability, age, or sexual orientation and identity.
  • Information on the representation of severely disabled persons at Axel Springer can be found here: career.axelspringer.com/de/ksbv