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About the Role

Manage and operate a multi-purpose sports, culture, and community venue in Berlin, serving as a hub for athletic activities and events. Oversee daily operations, ensure seamless event execution, and maintain high standards of safety and efficiency. Collaborate with internal teams and external stakeholders to deliver exceptional experiences.

Responsibilities

• Communicate across teams to connect all stakeholders.
• Act as a true leader to ensure a high-performing, service-oriented team culture.
• Manage external service providers (e.g., security, technical services, cleaning).
• Ensure all venue expenses are within budget and identify ways to decrease operational costs.
• Optimize venue and work processes proactively.
• Maintain the appearance of the location and compliance with hygiene rules.
• Ensure the functionality and condition of the entire facility.
• Handle administrative and organizational duties of daily business (e.g., accounting, invoice checking, inventory system, creating reports).
• Obtain offers with clients and suppliers.
• Coordinate internal teams and external maintenance, repairs, and technical services.
• Oversee staff scheduling and recruitment of new team members.
• Drive highest venue standards and assigned projects independently.
• Serve as the primary point of contact for event organizers, providing support and guidance.
• Ensure all event specifications are met, including technical, catering, and logistical requirements.
• Build and maintain strong relationships with key clients, stakeholders, vendors, neighbors, and city authorities.
• Enhance venue and client reception in the city.
• Empower yourself to live out your passion for sports, lifestyle, and venue management.

Requirements

• At least 5 years of previous professional experience in managing event location(s) or a venue like a gym or (yoga) studio.
• Former experience and practical knowledge of state-of-the-art regarding running a venue, gym, or studio.
• Fluent English and German language skills.
• Strong customer orientation and a passion for providing high-standard service.
• Strong organizational skills and ability to multitask.
• Strong willingness to learn and a natural curiosity for trends.
• Passion for events, sports, culture, lifestyle, and sustainability.
• Driven to create real change in people's lives.
• Enjoy working proactively and goal-oriented.
• Hands-on mentality, not fearing to tackle all kinds of tasks.
• Combine skills with a strong supplier network.
• Problem-solving skills.

Skills

• Leadership
• Operational expertise
• Customer-focused management
• Communication
• Team management
• Budget management
• Process optimization
• Administrative duties
• Organizational skills
• Multitasking
• Client relationship management
• Stakeholder management
• Vendor management
• Negotiation

Location

• Berlin

Work Type

• Full-time

Experience Level

• Senior
• 5+ years

Benefits

• Work in an exciting international and interdisciplinary environment with over 18 community bases spanning 6 continents.
• Access to training, workshops, and custom personal development programs via ACT.CADEMY.
• Inspiring office design and set-ups.
• Open access to coffee, tea, and healthy buffets in community bases.

About the Company

• We are a community of real people who turn our passion into impact. We shape the future of brands through people, community and culture. We make ideas happen.
• Began our journey as an exclusive partner of adidas, UEFA, and FC Bayern in 2012, from our headquarters in Herzogenaurach, Germany.
• Pushing the boundaries of human interaction.
• Understand what society and our world need.
• Purpose is to enable each other and brands to create real change in people’s lives, ultimately making our world a happier place.
• Community and culture are core parts of our work.
• Approach marketing holistically with expertise in strategy, creative, and experiences.
• A global community with over 250 individuals in 18 global offices spanning 6 continents.
• Collaborate with handpicked partners all over the world to bring beauty to the spheres of sport, culture, and sustainability.

Equal Opportunity

• act.3 is an equal opportunity employer.
• We believe real impact comes from real people and real stories.
• Everyone has a story to tell, and it is important that they are heard, valued, and respected.
• No matter where you come from, what you look like, or what your passion is, we celebrate our uniqueness and actively empower an inclusive and equitable world for all.
• Our community is for everyone, and so is our workplace.
• Mind matters more than numbers; we value real relationships built on trust and respect.
• We see each other at eye-level, inside and outside of work.
• We believe in heart counts and not headcounts.
• It’s our differences that enable us to shape the future of brands through people, community and culture and make our ideas happen.