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About the Role

The Product Specialist is responsible for executing the Customer Experience and sales strategy for The House of Creed. This role is key in delivering a captivating, branded customer experience and achieving sales goals, while promoting company culture and values.

Responsibilities

• Champion and drive the Customer Experience by holding exceptional standards while supporting out-of-home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team, including support to achieve sales plan in all designated stores in market.
• Achieve personal sales goals to promote Creed and intersell, including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Engage with customers to build and promote brand awareness.
• Support monthly morning meetings, Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Open and close the boutique if the position is based in a boutique location.

Requirements

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred.
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry.
• Experienced and comfortable with working within a retail environment and building relationships.
• Excellent verbal & written communication skills; strong interpersonal skills.
• Strong attention to detail, event planning and organizational skills to support business needs.
• Good technical computer skills, keyboarding and knowledge of various reporting tools and systems.
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task.
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

Skills

• Fragrance sales
• Retail sales
• Customer experience
• Sales strategy
• Brand awareness
• Event planning
• Interpersonal skills
• Communication skills
• Organizational skills
• Computer skills

Location

• 610 5th Avenue, New York, NY 10020

Work Type

• Full-time

Experience Level

• Minimum 3 years of relevant retail sales experience

Salary/Compensations

• $28.00 - $30.00 hourly

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid time off
• Employee discounts

About the Company

• The House of Creed is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

Equal Opportunity

• As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.