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About the Role

As our Revenue & Receivables Officer, you will oversee the day-to-day operations of the Accounts Receivable function while providing support to Revenue & Receivables Officers. You will be responsible for ensuring accurate billing, collections, cash receipting, reconciliations and reporting while maintaining high levels of customer service for residents, clients and their families. By driving operational excellence, supporting system and process improvement initiatives, and developing team capability, you will help ensure the financial integrity and effectiveness of a vital function within Anglicare.

Responsibilities

Lead the end-to-end invoicing, collections, receipting and account reconciliation processes.
Support, coach and develop new Revenue & Receivables team members while overseeing daily operational issues.
Ensure compliance with legislative, prudential and internal policy requirements, including management of refund controls.
Prepare and review reporting, Medicare payment reconciliations and cash flow projections while resolving aged debt and account variances.
Partner with operational stakeholders to improve processes, provide training and enhance customer outcomes.

Requirements

Minimum 5 years' experience in an Accounts Receivable environment.
Intermediate Excel skills.
Strong understanding of billing, collections, receipting and reconciliation processes.
Experience managing competing priorities and meeting deadlines in a fast-paced environment.
Excellent communication and stakeholder engagement skills.
Experience within aged care, healthcare or a large service-based organisation.
Experience supporting or mentoring team members.
Knowledge of Epicor Software would be preferred.
Exposure to process improvement and financial systems enhancement initiatives.
Strong analytical and reporting capabilities.
A commitment to delivering outstanding customer service.

Skills

Accounts Receivable
Billing
Collections
Receipting
Reconciliation
Reporting
Customer Service
Stakeholder Engagement
Excel
Analytical skills

Location

Sydney

Work Type

Full-time

Experience Level

Minimum 5 years' experience

Benefits

Flexible work options
Salary packaging
Ongoing professional development and leadership training
Exclusive discounts to over 400 retailers
Employee Assistance Program
Fitness Passport with discounts to over 800 gyms
Staff rewards portal
Free wellbeing resources
Employee Referral Program ($1,200 incentive)
Performance Review process
Annual Review Conversation

About the Company

Anglicare Sydney is a respected not-for-profit that has been serving those in need for more than 170 years.
Every year, we help thousands of people through aged care, community services and mission programs.
We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.
You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds.
We support your career by investing in your growth, balance and security through professional development opportunities.
We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.
We are building a future where every voice counts.
We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities.
Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services.
Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people.
Anglicare is where you can do the best work of your life.

Equal Opportunity

Anglicare is as wonderfully diverse as the customers and communities we support.
While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.