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About the Role

The Systems Engineer II will leverage extensive engineering and application experience to implement, maintain, and troubleshoot Ziply Fiber’s expanding systems infrastructure, with a strong focus on automation and efficiency. This role involves designing and maintaining Hypervisor Clusters, Kubernetes Clusters, Linux and Windows virtual machines, storage area networks, and infrastructure automation, while collaborating with development and system administration teams.

Responsibilities

Independently contributes to the development of custom code to integrate platform components, fill tooling gaps and solve potentially unique situations.
Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a network and infrastructure environment.
Employ modern CI/CD pipelines using DevOps tooling.
Establishing system/data integrations to enhance existing or establish new processes.
Automating operational reports e.g., SLA reporting, utilization statistics, and network forecasting.
Provide peer review and guidance on code and perform quality assurance tasks.
Responsible for creation of and contribution to; processes, standards, technical documentation, and design diagrams.
Write and maintain technical standards and documentation.
Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices.
Provide training to other network domain teams for the adoption of automation capabilities.
Must be available to work regular business hours Pacific Standard Time.
Must also be available to work on-call, evenings and weekends as needed.
Able to work closely with InfoSec team to address security and vulnerability related issues.
Performs other duties as required to support the business and evolving organization.

Requirements

High school diploma or GED.
Bachelor’s degree in Computer Science or related field or equivalent experience.
Minimum of five (5) years of engineering and application experience working with development teams and system administration teams.
Minimum of five (5) years of work experience in a large, geographically distributed server architecture.
Minimum of five (5) years of experience working with development teams for functional requirements on distributed server systems running internally developed applications.
Minimum of five (5) years of experience working for large telecommunication companies.
Minimum of five (5) years of networking experience with focus on server connectivity.
Experience with large scale software upgrades and versioning changes across multiple servers.
In depth knowledge of service provider systems, applications, and processes for IT organizations.
In depth knowledge of service provider products, services, and offerings for commercial and residential services.
Ability to automate repetitive engineering tasks.
Familiarity with SOA and Microservice software design patterns.
Hands-on application experience deploying/configuring Nginx, Apache and core Linux subsystems like bind, iptables, etc.
Hands-on application experience with version control (e.g., Git/Gitlab, Github).
Hands-on application experience with CI/CD (e.g., Jenkins, Travis, TeamCity or equivalent).
Hands-on application experience with Docker containerization and clustering (Kubernetes/ECS).
Hands-on application experience with configuration management tools (e.g., Terraform, Ansible, Puppet, Chef).
Knowledge of software life cycle management with emphasis on inception, defining processes and developing technical business requirements.
Experience with Agile (Scrum, Kanban) software delivery methodology.
Ability to write Ops guides/MOPs/etc. as needed.
Effectively communicate between non-technical people and deeply technical SME’s.
Ability to communicate effectively across multiple large organizational structures.
Driven to identify and provide effective solutions as needed.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Proven ability to understand and codify a manual process into an automated process using workflow-like concepts.
Understanding and familiarity with Ansible, Jinja and other Infrastructure as Code tools.
Understanding and familiarity with computing technologies such as Kubernetes, Docker, Linux, containers, virtualization, and cloud technologies (OpenStack, GCP, Azure, etc.).
Knowledge of IP/Ethernet networking fundamentals.
Strong understanding of security related frameworks and AAA implementation model.
Interest and ability to research new and emerging technologies to better solve networking problems.
Excellent analytical skills.
Strong organizational, multi-tasking, and prioritizing skills.
Ability to translate highly technical information into non-technical terms and user documentation.
Strong verbal and written communication, attention to detail and familiarity with compliance concepts.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Skills

Powershell
Python
JavaScript
NodeJs
Nginx
Apache
Linux subsystems
bind
iptables
Gitlab
Github
Jenkins
Travis
TeamCity
Docker
Kubernetes
ECS
Terraform
Ansible
Puppet
Chef
Agile
Scrum
Kanban
SOA
Microservice
Jinja
OpenStack
GCP
Azure

Work Type

On-call
Evenings
Weekends

Experience Level

Minimum of five (5) years of engineering and application experience
Minimum of five (5) years of work experience in a large, geographically distributed server architecture
Minimum of five (5) years of experience working with development teams for functional requirements on distributed server systems running internally developed applications
Minimum of five (5) years of experience working for large telecommunication companies
Minimum of five (5) years of networking experience with focus on server connectivity

Education Level

High school diploma or GED
Bachelor’s degree in Computer Science or related field or equivalent experience

Salary/Compensations

$90,200 to $137,500 annually DOE

Benefits

Medical
dental
vision
401k
flexible spending account
paid sick leave and paid time off
parental leave
quarterly performance bonus
training
career growth
education reimbursement programs

About the Company

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve.
We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.
As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.
Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
Earning Your Trust: We build trust through clear, honest, human communication.