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About the Role
The Facility Operations Assistant Manager assists the Facility Operations Manager in maintaining clean and functional facilities, providing excellent customer service, and supporting the team. This role requires flexibility to work opposite the Manager's schedule and adapt to business needs.
Responsibilities
- Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
- Responds to member feedback with urgency and provides follow-up communication with solutions
- Assists the manager with monthly and annual budget recommendations
- Assists in training team members through ongoing training, coaching, counseling, and continuous feedback
- Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
- Assists with the recruiting and interviewing for the Operations department
- Attends weekly department head, Operations department, and "all club" meetings
- Builds positive relationships with members while gathering feedback
- Coordinates and creates Operations staff schedules
Requirements
- High School Diploma or GED
- CPR/AED certification required within the first 30 days of hire
- 1 year of customer service experience
- Aquatic Facilities Operator Certification (AFO)
- Certified Pool Operator license (CPO) within 3 months of hire
- Must be available to work a flexible schedule to meet the needs of the business
Work Type
- Full-time
Education Level
- High School Diploma or GED
- College degree in business, hospitality, or related field
About the Company
- Life Time is a place for everyone.
Equal Opportunity
- As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.