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About the Role

Supervise a team and allocate resources to support the delivery of jury services across the NSW Court System. The role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

Responsibilities

• Lead a frontline team of up to 30 staff.
• Manage and develop the team, promoting a working environment that values ethical behaviour and quality service delivery.
• Provide hands-on support to ensure the effective running of the day-to-day operations of their team.
• Manage, supervise, and develop staff.
• Implement policies and procedures, ensuring staff are trained and informed of procedural and legislative changes.
• Provide timely and effective resolutions when addressing complex and sensitive enquiries and issues.
• Adapt to changing priorities and work in different jurisdictions and court locations.
• Maintain the confidentiality and integrity of the Court and the jury process.

Requirements

• Strong people leadership skills.
• Commitment to working closely with customers and stakeholders to achieve business outcomes.
• Commitment to contributing to a positive work culture and staff development.
• Ability to pass pre-employment checks (National Criminal History Fingerprint Check & reference checks).

Skills

• People leadership
• Resource allocation
• Team management
• Staff development
• Ethical behaviour promotion
• Quality service delivery
• Customer and stakeholder engagement
• Positive work culture contribution
• Policy and procedure implementation
• Training and communication
• Problem resolution (complex and sensitive issues)
• Adaptability
• Confidentiality maintenance
• Integrity maintenance

Location

• Sydney CBD

Work Type

• Ongoing
• Full-Time
• 35 HPW

Experience Level

• Clerk Grade 5/6

Salary/Compensations

• $102,936 - $113,579 base salary
• plus employer’s contribution to superannuation
• plus annual leave loading

Benefits

• Challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities
• Health & Wellbeing and Employee Assistance Programs

About the Company

• Working for the Department of Communities and Justice (DCJ) provides opportunities to make a real difference.
• DCJ collaborates with other agencies and community partners to improve lives and realize the potential of children, adults, families and communities.
• DCJ is focused on breaking, rather than managing, disadvantage.
• Australia’s top public sector employer.

Equal Opportunity

• We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.
• Inclusion and Diversity lies at the heart of how we recruit.
• We continue to hire great people with a wide variety of skills, experience and backgrounds.
• This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.