Patient Services Officer at St Vincent's Health Australia | AUS | Rezi

Patient Services Officer at St Vincent's Health Australia

Patient Services Officer

St Vincent's Health Australia · AUS

2 weeks ago

Patient Services Officer

St Vincent's Health Australia · AUS

19 days ago
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About the Role

Provide a comprehensive range of administrative duties throughout the hospital including bookings, file preparation, switchboard, admissions and reception. Ensure data integrity and accuracy of information entered into our patient information and management systems. Deliver patient-centred care with a high level of customer service, both in person and over the phone. Assist with any other administrative duties as directed by your Supervisor/Manager.

Responsibilities

  • Provide a comprehensive range of administrative duties including bookings, file preparation, switchboard, admissions and reception.
  • Ensure data integrity and accuracy of information entered into patient information and management systems.
  • Deliver patient-centred care with a high level of customer service, both in person and over the phone.
  • Assist with any other administrative duties as directed by your Supervisor/Manager.

Requirements

  • Experience in data entry and excellent attention to detail is desirable.
  • Ability to work within a flexible roster across 7 days of the week with no set days or shift hours.
  • Sound knowledge of Admission and Discharge processes within a hospital environment.
  • Experience in health administration is desirable.
  • Completion of a medical terminology course is desirable.
  • Must be an Australian or New Zealand citizen or have an Australian visa that grants the necessary work rights.

Skills

  • Data entry
  • Attention to detail
  • Customer service
  • Medical terminology

Location

  • North Sydney

Work Type

  • Casual
  • Full-time

Education Level

  • Medical terminology course

Salary/Compensations

  • 34.37 AUD base per hour +super

Benefits

  • Highly competitive pay
  • Excellent working conditions
  • Tax-free salary packaging
  • Access to Sydney’s premier private maternity service
  • Access to the city's only private Level 4 Special Care Nursery
  • Work alongside global leaders in a pioneering robotic-assisted surgery hub
  • Deliver cutting-edge cancer care and research
  • World-class research funding
  • Extensive nursing scholarships
  • Fitness Passport gym memberships
  • Discounted private health cover
  • Paid study leave

About the Company

  • Welcome to the Mater, Sydney North Shore’s premier private hospital.
  • Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
  • Founded by the Sisters of Mercy in 1906 and powered today by St Vincent’s Health Australia (established by the Sisters of Charity), the Sisters' spirit is our living heartbeat.
  • We are a genuinely inclusive community celebrating all faiths and backgrounds, united in providing kind, exceptional care to everyone.
  • St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857.
  • Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD.
  • St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities.
  • The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

Equal Opportunity

  • We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
  • As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
  • At St Vincent’s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
  • As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.