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About the Role

At Cytiva, one of Danaher’s operating companies, our work saves lives. We are united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. This position is part of the technical service department. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

Responsibilities

• Maintenance/Repair/Troubleshooting/Installation/Validation (GMP: IQOQ) of equipment
• Organize strategic sales promotion/proposal activities to major customers such as maintenance/comprehensive contracts, inspection contracts, spare parts (spare parts) sales, etc.
• Collaboration as a team with domestic & worldwide other branches/departments to manage customer’s outcome by controlling customer situation (revenue forecast/contract ratio/quality issues)
• Deliver mid to large scale installation projects as project manager by collaborating with other departments
• Preparation for launch of new equipment, obtaining service trainer certification
• Customer support by remote, dispatch field engineers to customer site.

Requirements

• A major in Biology, Biochemistry, Mechanical Engineering, Electrical Engineering or related
• More than 3 years of experience in field service or related engineering department.
• Excellent communications, listening and interpersonal skills
• Having problem solving mindset and business mind for better productivity, better speed, better results.
• Experiences for leading a small group or some small projects.

Location

• Shinjuku, Tokyo

Work Type

• Onsite
• Full-time

Experience Level

• More than 3 years of experience

Education Level

• Major in Biology, Biochemistry, Mechanical Engineering, Electrical Engineering or related

Benefits

• Health care program
• Paid time off

About the Company

• Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
• We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
• Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow.
• The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

Equal Opportunity

• Please read our Applicant Data Privacy Notice carefully here.