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About the Role

ServiceNow is seeking a sales professional to generate new business sales revenue through a SaaS license model. This role involves account and territory planning, prospect research, business development, and sales activities within two of Canada's largest retail accounts. The goal is to free people from busywork and focus on meaningful work by leveraging AI.

Responsibilities

• Produce new business sales revenue from a SaaS license model.
• Develop relationships with multiple C-suite personas across all product sales.
• Oversee client relationship mapping to the account team, orchestrating an account strategy.
• Lead across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
• Act as a trusted advisor by understanding customer businesses and advising on ServiceNow solutions for their IT roadmap.
• Identify and engage appropriate solution sales specialists and support resources for deals.
• Achieve sales targets.

Requirements

• Current location in Greater Toronto, ON, Canada.
• Minimum 10 years of full-cycle AE software sales experience from similar large enterprise software companies.
• 7+ years of experience selling to Enterprise Retail.
• Experience managing major Canadian retailers LCL and CTC.
• Experience establishing trusted relationships with current and prospective clients and other teams.
• Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships.
• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Ability to understand the "bigger picture" and IT plans.
• Experience promoting a customer success focus in a "win as a team" environment.
• Willingness to travel up to 50%.

Skills

• Account planning
• Territory planning
• Prospect research
• Business development strategies
• Field-based sales activities
• Relationship building
• C-suite engagement
• Client relationship mapping
• Account strategy development
• Virtual team leadership
• Trusted advisor
• IT roadmap consultation
• Solution sales
• Negotiation
• AI integration
• Customer success focus
• Teamwork

Location

• Greater Toronto, ON, Canada

Work Type

• Flexible
• Remote

Experience Level

• Minimum 10 years of full-cycle AE software sales
• 7+ years of experience selling to Enterprise Retail

Salary/Compensations

• CAD $143,000 – $212,725 base pay
• Competitive On Target Earnings (OTE) incentive compensation structure

Benefits

• Equity (when applicable)
• Variable/incentive compensation
• Health plans
• Flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs

About the Company

• ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows to help businesses work smarter, faster, and better.
• Building an AI-native culture where technology and talent are unstoppable together.
• ServiceNow is an equal opportunity employer.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
• All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.