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About the Role

As a Gaming Attendant, you will be responsible for maintaining a high level of customer service and providing a positive and memorable guest experience through proactively engaging with guests. This role is a great opportunity to showcase your skills and thrive in the Electronic Gaming team.

Responsibilities

• Meet and greet guests across the gaming floor and private gaming areas, introducing yourself and how you can assist them.
• Develop and maintain relationships with customers to achieve established service standards and repeat business.
• Ensure that gaming areas are consistently clean, organised, and well-maintained.
• Monitor gaming activities for compliance with establishment policies.
• Promote and provide feedback on all customer and guest related service programs.

Requirements

• Must be able to work a rotating roster including late nights, weekends and public holidays.
• Experience in a guest service-related field.
• Excellent verbal and written communication skills.
• Computer literacy essential.
• Hold a valid RSA (Responsible Service of Alcohol) or willingness to obtain.

Skills

• Customer service
• Communication
• Computer literacy
• Responsible Service of Alcohol

Location

• Pyrmont
• Darling Harbour

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• Competitive Hourly rate, plus penalty rates for weekends and public holidays

Benefits

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy
• An organisation that values diversity, teamwork and being your best self

About the Company

• The Star Sydney has been a local landmark for three decades, committed to creating fun in trusted destinations as Australia's premier entertainment hub.
• Features state-of-the-art venues including The Event Centre and The Lyric Theatre.
• Offers extraordinary dining options including Sokyo, BLACK Bar and Grill, Cucina Porto and a vibrant Sports Bar.
• Dedicated to delivering the ultimate entertainment, hospitality, and dining experiences.

Equal Opportunity

• The Star is committed to creating a diverse, equitable and inclusive workplace.
• Welcomes applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities.
• Offers a range of flexible working options.
• Awarded WGEA Employer of Citation for Gender Equality (2022-24).
• Recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI).