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About the Role

The Manager of Automation, North America is responsible for leading the strategy, design, and delivery of cost-effective, scalable, and end-to-end innovative automation and mechanized technologies for DSV clients. This role enhances operational efficiency, productivity, and solution competitiveness by ensuring alignment between technical design and operational execution. The position oversees the implementation of automation solutions by partnering with cross-functional teams and external vendors.

Responsibilities

Lead the analysis, design, and deployment of innovative automation and mechanized solutions for new and existing operations.
Partner with Solution Design teams to develop competitive RFP responses, including automation selection, budgeting, and productivity modeling.
Own end-to-end automation lifecycle: solution design, vendor selection, capital planning, building uplift, layout development, and implementation.
Conduct ROI analysis to identify and justify automation investments that improve efficiency and meet financial targets.
Manage vendor relationships across design, design and SLA contracting, installation, testing, and post-go-live support.
Oversee cross-functional implementation, including vendor integration, system configuration, testing, and operational readiness.
Serve as liaison between vendors and internal stakeholders to ensure alignment on design, scope, and execution.
Lead automation design reviews, detail engineering discussions, and cross-functional alignment on system functionality and workflows, including exception handling.
Develop and execute test strategies, including functional and technical validation, and performance verification.
Drive training programs across operations, safety, maintenance, and support teams for new automation systems.
Support go-live execution, hypercare, and transition to steady-state operations.
Establish and maintain project governance, documentation, and change management processes.
Identify and implement automation continuous improvement opportunities and capture lessons learned.
Evaluate emerging automation technologies, robotics, and AI solutions to enhance operational performance.

Requirements

Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related field.
Minimum of 5+ years of experience in the warehouse/logistics industry.
Minimum of 3+ years in automation engineering or a closely related role.
Proven experience designing and deploying automated warehouse solutions, including expertise in material flow, information flow, intelligent automation, and cognitive platforms.
Strong blend of business, operations, system integration, and technology design experience, with a focus on developing scalable and resilient automation solutions within warehouse environments.
Demonstrated success in developing and presenting business cases and ROI analyses to support executive-level decision-making.
Strong analytical and problem-solving skills with the ability to interpret complex data and drive informed decisions.
Experience leading end-to-end automation implementations in both greenfield and brownfield environments.
Proven ability to lead and collaborate with cross-functional teams from concept design through implementation and go-live.
Hands-on experience with automation integration infrastructure, including networks and communication systems.
Experience developing and executing automation test plans, including system validation and performance testing.
Broad exposure to warehouse automation technologies, including sortation systems, AMRs/AGVs, voice picking, pick-to-light, and conveyor systems.
Working knowledge of Warehouse Management Systems (WMS) and their integration with automation platforms.
Self-driven with the ability to work independently while contributing effectively in team environments.
Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
Proficiency in understanding programming logic.
Proficiency in Microsoft Project, Excel, Vizio, AutoCAD LT, Word & PowerPoint, PowerBI.
Fluent in English (reading, writing, and verbal communication).
Excellent interpersonal and communication skills, with the ability to actively listen, convey complex ideas clearly, and engage diverse audiences.
Strong facilitation skills with the ability to lead discussions, drive alignment, and influence stakeholders across all levels of the organization.
Proven ability to build collaborative relationships with cross-functional teams, vendors, and leadership through clear, professional, and effective communication.
Employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
Employee uses computer and telephone equipment.
Specific vision requirements of this job include close vision and distance vision.
May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
Travel is required for this role domestically and internationally.

Skills

Automation systems
Warehouse Management Systems (WMS)
System integration
Engineering design
Project management
Change management
Material flow
Information flow
Intelligent automation
Cognitive platforms
Business case development
ROI analysis
Analytical skills
Problem-solving skills
Greenfield implementations
Brownfield implementations
Cross-functional team leadership
Automation integration infrastructure
Network systems
Communication systems
Automation test plans
System validation
Performance testing
Sortation systems
AMRs/AGVs
Voice picking
Pick-to-light
Conveyor systems
Microsoft Project
Microsoft Excel
Microsoft Vizio
AutoCAD LT
Microsoft Word
Microsoft PowerPoint
PowerBI
English fluency
Interpersonal communication
Active listening
Clear communication of complex ideas
Facilitation skills
Stakeholder influence
Relationship building

Location

USA - VIRTUAL - US Texas

Work Type

Full Time

Experience Level

5+ years of experience in the warehouse/logistics industry
3+ years in automation engineering or a closely related role

Education Level

Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related field

Salary/Compensations

$130,000.00 – $145,000.00 Annually

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About the Company

DSV is a global transport and logistics company.
Our purpose is to keep customers' supply chains flowing and enable their business by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road.
Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders, and society.
We have close to 150,000 employees in over 90 countries.
We work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Working at DSV means playing in a different league.
We have been on an extraordinary journey of growth.
We aim to shape the future of logistics.
This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Equal Opportunity

DSV is an equal employment opportunity employer.
Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
DSV reserves the right to defer or close a vacancy at any time.