Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Hard Services Manager on a cutting-edge life science campus, you'll be the driving force behind the seamless operation of critical mechanical, electrical, and plumbing systems that keep advanced research and development facilities running at peak performance. This role puts you at the center of a dynamic, mission-critical environment where your technical expertise and leadership directly impact breakthrough scientific work.

Responsibilities

Lead and mentor a team of maintenance technicians and engineers, fostering a culture where everyone is empowered to thrive through continuous learning, skill development, and collaborative problem-solving
Oversee preventive and corrective maintenance programs for all hard services including HVAC, electrical distribution, emergency generators, chillers, boilers, building automation systems, and critical laboratory support equipment
Manage vendor relationships and contractor performance, ensuring all work meets stringent life science facility requirements, safety standards, and regulatory compliance including FDA, ISO, and biosafety protocols
Develop and monitor operational budgets, track key performance indicators, and implement cost-saving initiatives while maintaining the highest standards of system reliability and uptime
Coordinate capital improvement projects from planning through execution, serving as the technical expert and client advocate to ensure seamless integration with ongoing operations
Conduct regular facility inspections and system assessments, identifying opportunities for performance optimization, energy efficiency improvements, and proactive equipment replacements
Respond to emergency situations and system failures with urgency and technical expertise, implementing solutions that minimize impact to critical research operations
Maintain comprehensive documentation including maintenance records, equipment inventories, standard operating procedures, and compliance reports using computerized maintenance management systems (CMMS)
Collaborate with Environmental Health & Safety teams to ensure all maintenance activities align with laboratory safety protocols, chemical handling requirements and environmental regulations

Requirements

Bachelor's degree in Engineering, Facilities Management, or related technical field, or equivalent combination of education and experience
5+ years of hands on facilities maintenance experience with at least 2 years in a leadership role overseeing hard services operations
Demonstrated hands on expertise with complex mechanical and electrical systems in mission-critical environments such as life science facilities, hospitals, data centers, or pharmaceutical manufacturing
Strong knowledge of building automation systems (BAS), energy management, and preventive maintenance best practices
Proven ability to lead, develop, and retain high-performing technical teams while fostering a culture of collaboration and continuous improvement
Experience managing operational budgets, capital projects, and vendor contracts with strong financial acumen

Skills

Mechanical systems
Electrical systems
Plumbing systems
HVAC systems
Cleanroom environments
Laboratory equipment
Emergency power systems
Building automation controls
Building automation systems (BAS)
Energy management
Preventive maintenance
Computerized maintenance management systems (CMMS)
SAP

Location

South San Francisco, CA

Work Type

On-site

Experience Level

5+ years of facilities maintenance experience
2+ years in a leadership role

Education Level

Bachelor's degree in Engineering, Facilities Management, or related technical field, or equivalent combination of education and experience

Salary/Compensations

110,000.00 – 135,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.