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About the Role

The Installation Technician will install, integrate, commission, and service advanced security systems, including access control, CCTV, intrusion alarms, and intercom systems. This role requires technical expertise, attention to detail, and a commitment to delivering high-quality solutions.

Responsibilities

• Install and inspect equipment to meet and exceed customer expectations, adhering to manufacturer specifications.
• Coordinate field activities and communicate effectively to ensure seamless system programming, integrations, and commissioning.
• Diagnose and address equipment issues, providing robust troubleshooting for field wiring problems.
• Advise customers on optimal solutions for restoring systems to full functionality.
• Manage service calls, ensuring accurate allocation of field labor hours for maximum efficiency.
• Ensure high levels of customer satisfaction by promptly addressing customer inquiries and resolving issues.
• Prepare comprehensive reports documenting daily activities and system performance.
• Adhere to safety policies and guidelines, maintaining a strong culture of integrity and operational safety.
• Operate with proficiency in confined spaces and at heights, utilizing appropriate tools and safety equipment.
• Collaborate with team members to deliver integrated solutions, leveraging diverse perspectives and expertise.

Requirements

• Proficient in Windows, MS Server, and Microsoft Office Suite.
• Solid understanding of IT network systems.
• Skilled in using hand and power tools, as well as diagnostic equipment like multi-meters and digital analyzers.
• Experience with the installation and servicing of security systems such as C-Cure 9000, Kantech, Genetec, Lenel/S2, and others.
• Exceptional troubleshooting skills and a proactive approach to problem-solving.
• Strong verbal and written communication skills, with a customer-focused mindset.
• Valid Ontario Class G driver's license with a clean driving record.

Skills

• Access control systems
• CCTV
• Intrusion alarms
• Intercom systems
• System programming
• System integration
• Commissioning
• Troubleshooting
• Customer service
• Report preparation
• Safety compliance
• Confined space operation
• Working at heights
• Windows
• MS Server
• Microsoft Office Suite
• IT network systems
• Hand tools
• Power tools
• Diagnostic equipment
• Multi-meters
• Digital analyzers
• C-Cure 9000
• Kantech
• Genetec
• Lenel/S2

Location

• Ontario

Work Type

• Full-time
• Onsite

Experience Level

• Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Education Level

• Minimum high school diploma or trade school graduate
• Technical degree in electronics or computers is preferred

Salary/Compensations

• $26-36 per hour

Benefits

• Competitive compensation and benefits package
• Comprehensive training and career development opportunities
• Supportive and inclusive workplace culture
• Company vehicle, tools, and equipment provided
• Competitive benefits package

About the Company

• Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
• Helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
• For more than 140 years, Johnson Controls has delivered performance where it really matters.
• Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
• Enhancing the Intelligence of Buildings.
• Through a full range of systems and digital solutions, we make your buildings smarter.
• A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable.
• Most important, smarter buildings let you focus more intensely on your unique mission.
• Better for your people. Better for your bottom line. Better for the planet.
• At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since.
• Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

Equal Opportunity

• To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
• Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”).
• When requested, accommodation will be provided throughout all stages of the recruitment and selection process.
• To request accommodation, please contact us.
• Any information you provide related to accommodation measures will be treated as confidential.
• A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.