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About the Role

As a Library Learning Advisor, you will be working across the entire Library & Learning Skills Service to help students and colleagues engage with our skills support services, explore our collections and make use of our learning spaces. You will be answering student and staff enquiries, deliver workshops and undertake stock management activities. You will be a key member of the team, enabling students and staff to develop strong information literacy, digital and academic skills through the provision of specialist training and guidance.

Responsibilities

Support the delivery of high-quality customer service to students and staff of the University of Law, both in person via roving and online via our enquiry and our 1-2-1 appointments service
Assess and respond to student’s individual skills needs, supporting students with simple and complex queries, and triaging or referring onto learning resources and other experts in the team as necessary
Design and deliver skills workshops and webinars to enable students and colleagues to develop their information literacy, digital and academic skills
Maintain the library print collection and monitor the library environment

Requirements

Must be able to prove the right to work in the UK
Some posts may require a DBS check

Skills

Confident level of Digital literacy, including use of Microsoft Office, library systems, Discovery tools and databases
Demonstrable customer care experience
Able to work alone and unsupervised, with good attention to detail
Ability to deal with frequent interruptions while concentrating on diverse tasks
Polite, helpful and positive attitude

Location

London campuses (Bloomsbury and Moorgate)

Work Type

Full-time
Permanent
35 hours per week

Salary/Compensations

Up to £34,189

Benefits

30 days (+ bank holidays) annual leave
Private Medical Scheme
Life Assurance
Contributory Pension Scheme
Training and Qualifications (including Course Sponsorship/Fee Discount)
Season Ticket Loans
Student Discounts

About the Company

At The University of Law, you will work alongside other like-minded professionals who are passionate about driving innovation in higher education and delivering successful outcomes for our students.

Equal Opportunity

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team talentacquisition@law.ac.uk.