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About the Role
As the Workforce Planning & Insights Manager, you will ensure AP+ has the workforce capability, capacity, and insights to deliver on its strategic priorities. You will lead the operationalization of the Future Workforce strategy, embedding workforce planning into business decision-making and elevating people analytics, reporting, and workforce insights.
Responsibilities
- Lead the development and implementation of strategic workforce plans aligned to AP+'s business priorities and future capability needs.
- Design and embed workforce planning frameworks, methodologies, and governance to improve workforce decision-making.
- Deliver people, culture, and workforce analytics, dashboards, and reporting with actionable insights for executives and leaders.
- Establish and improve measurement frameworks, success measures, and reporting for evidence-based people decisions.
- Translate complex workforce data into clear, compelling insights and recommendations to influence strategic planning and organizational performance.
- Operationalize and embed workforce planning processes, reporting capability, and data quality, prioritizing scalable, efficient, and automated solutions.
- Partner with key stakeholders to provide specialist advice on workforce planning and people data insights.
Requirements
- Commercially minded workforce planning professional with strategic thinking and strong analytical capability.
- Experience influencing senior stakeholders and building processes and systems from scratch.
- Significant experience in strategic workforce planning, workforce analytics, or people insights within a complex organization.
- Demonstrated success developing workforce frameworks, measurement, and forecasting models.
- Strong experience producing executive-level dashboards, reporting, and workforce insights using data visualization and business intelligence tools.
- Proven ability to translate complex workforce data into practical recommendations.
- Experience establishing cross-functional measurement and reporting disciplines.
- Progressive knowledge of workforce planning methodologies, capability assessment, skills forecasting, and people data governance.
- Exceptional stakeholder management and influencing skills.
- Ability to build trusted relationships across senior leadership teams.
- Experience within financial services or another highly regulated environment will be highly regarded.
Skills
- Strategic workforce planning
- Workforce analytics
- People insights
- Data visualization
- Business intelligence tools
- Stakeholder management
- Influencing skills
Location
- Australia
Work Type
- Part-time
- 6-month contract
Experience Level
- Significant experience in strategic workforce planning, workforce analytics or people insights within a complex organisation
- Progressive knowledge of workforce planning methodologies, capability assessment, skills forecasting and people data governance
Education Level
- Tertiary qualifications in Human Resources, Business, Workforce Planning, Analytics or a related discipline
About the Company
- Australian Payments Plus (AP+) is shaping the future of payments for Australia.
- AP+ aims to deliver more innovation to Australia’s payments ecosystem for the collective benefit of Australian businesses, government, and consumers.
- Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences, and open wallet solutions.
- At AP+, we believe in the power of passion, pride, and purpose.
- Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
Equal Opportunity
- We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help.
- We also encourage you to let us know your pronouns at any point during the recruitment process.