Branch Support Officer at Team Global Express | Sydney, Australia | Rezi

Branch Support Officer at Team Global Express

Branch Support Officer

Team Global Express · Sydney, Australia

1 weeks ago

Branch Support Officer

Team Global Express · Sydney, Australia

13 days ago
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About the Role

This role is crucial for ensuring the accurate management of returnable packaging, including pallets and cages, and supporting the smooth day-to-day operations of the depot. You will work closely with drivers, operational teams, and the Returnable Packaging team to ensure documentation accuracy, correct recording of equipment movements, and maintenance of compliance processes.

Responsibilities

  • Manage and maintain returnable packaging records, including pallets and cages.
  • Collect, sort, and validate pallet paperwork daily.
  • Scan and submit documentation to the Returnable Packaging Team.
  • Work closely with the site debriefer to ensure all driver paperwork is completed and returned.
  • Raise transfer-off dockets as required.
  • Follow up outstanding transfer balances with customers.
  • Maintain accurate records using internal systems.
  • Support inventory and equipment control processes.
  • Work closely with operational teams to ensure compliance with returnable packaging procedures.
  • Maintain a safe, organised, and compliant work environment.

Requirements

  • Previous administration or operational support experience.
  • Experience in transport, logistics, or warehousing is highly regarded.
  • Strong attention to detail and accuracy.
  • Good communication and customer service skills.
  • Ability to prioritise work and meet daily deadlines.
  • Intermediate computer skills, particularly Microsoft Excel.
  • Experience using transport or warehouse management systems is advantageous.
  • A proactive attitude with the ability to work independently and as part of a team.

Skills

  • Microsoft Excel
  • Transport management systems
  • Warehouse management systems
  • Communication skills
  • Customer service skills

Location

  • Eastern Creek

Work Type

  • Full-time

Experience Level

  • Not specified

Education Level

  • Not specified

Salary/Compensations

  • Competitive salary above industry standards

Benefits

  • Upskilling, training, mentoring
  • Fun and practical employee perks and discounts
  • Flexible work, including work from home
  • Inclusive parental leave policy
  • Peer recognition awards

About the Company

  • Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
  • We are transforming our operations and striving towards changing the logistics industry.
  • We aim to become an Environmental, Social, and Governance leader by 2030.
  • We care about our customers, our people, and our planet.
  • We are always innovating and improving our services.
  • We are driven by passion and purpose.
  • Backed by Allegro Funds, Australia’s most awarded and largest transformation and turnaround private equity firm.
  • We build unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand.

Equal Opportunity

  • We celebrate difference.
  • We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.
  • As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
  • Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.