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About the Role

The Communications Officer primary role is responsible for tasking and coordinating activities if police vehicles responding to incidents. The role also processes urgent and non-urgent telephone calls providing timely information to operational police to enable appropriate action to be taken. Successful applicants will undertake a paid training course and shift work including penalty rates.

Responsibilities

• Tasking and coordinating police vehicle responses to incidents.
• Processing urgent and non-urgent telephone calls.
• Providing timely information to operational police.

Requirements

• Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
• Must undergo a rigorous National Police (criminal history) Check.
• Must obtain and maintain a Security Clearance as determined by the NSW Police Force.
• Minimum typing speed of 35 words per minute.
• Must successfully complete a fifteen-week full-time paid Training Program.
• Must successfully complete a probation period.

Skills

• Typing speed
• Data entry
• Cognitive reasoning
• Reading comprehension
• Short-term memory
• Multi-tasking
• Decision making
• Resilience
• Problem solving

Location

• Surry Hills
• Penrith
• Sydney

Work Type

• Ongoing
• Full-Time
• Shift work

Salary/Compensations

• Competitive salary
• Shift penalties are paid in accordance with clause 89.1 of the Award.

Benefits

• Competitive salary
• Flexible work options
• Opportunity to purchase leave
• Annual leave loading
• Corporate wellbeing programs including seminars and the Fitness Passport
• Free annual influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease

About the Company

• The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

Equal Opportunity

• At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
• We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
• If you identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au
• If you identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au
• If you are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au