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About the Role

Open Door Family Medical Centers is seeking a WIC (Women Infant Children) Nutrition Support Assistant for its Family Medical Centers. This role involves providing information about WIC Program benefits, enrolling eligible participants, and performing administrative tasks to ensure timely and efficient services. The assistant will determine program eligibility, maintain participant information in WICSIS, and refer participants to necessary health or community services. The role also includes promoting outreach for potential eligible families and adhering to patient safety goals.

Responsibilities

Provide information about WIC Program benefits and related services.
Enroll eligible participants in the WIC Program for neonatal, pediatric, adolescent, and adult age groups.
Perform administrative tasks to achieve timely and efficient services and initial/subsequent certification processes.
Complete Non-Traditional Certification process when WICSIS is non-functional.
Determine program eligibility by assessing participants’ income, categorical, and residential qualifications.
Collect information for a complete nutrition assessment, including anthropometry procedures.
Send participants to the lab when hematology results are required.
Complete participants’ information in WICSIS for Income, Category, and Residential data.
Maintain Nutritional & Behavioral Data in WICSIS.
Provide participants with referrals to health or community services when necessary.
Promote outreach for potential eligible families to increase awareness of the WIC Program.
Adhere to National Patient Safety Goals.
Participate in multi-discipline team conferences.
Participate in mandated training programs.

Requirements

High school diploma or GED.
1+ year customer service experience.
Bilingual (English/Spanish).
Ability to learn computer system and function in fast-paced, high public contact setting.
Outstanding written and verbal communications skills.
Excellent administration and follow-through skills.
Ability to work in a culturally diverse patient and staff environment.
Ability to work in a collaborative team-based care environment.
Highly organized, flexible, and self-directed.
Able to multi-task.
Responsive and comfortable working in a fast-paced environment.
Excellent judgment skills and ability to prioritize tasks.

Skills

Customer service
Computer system proficiency
Written communication
Verbal communication
Administration
Follow-through
Organization
Flexibility
Self-direction
Multi-tasking
Prioritization

Location

Ossining, NY
Sleepy Hollow, NY
Mount Kisco, NY

Work Type

Full Time

Experience Level

Entry

Education Level

High school diploma or GED
Some college preferred

Salary/Compensations

Competitive salary
Annual bonuses based on patient care

Benefits

Medical insurance
Dental insurance
Life insurance
Flexible spending accounts
403(b)
401(k)
Generous paid time off
Onsite Wellness facilities
Educational assistance

About the Company

Open Door Family Medical Centers provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties.
A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access.
Open Door offers integrated services and a holistic approach to building healthier communities.
Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions.
Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY.
We enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve.

Equal Opportunity

Open Door is an Equal Opportunity Employer.