Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Associate Manager, Strategy & Operations on our AI Research Lab, you will play a central role in converting frontier AI advancements into shipped products and scalable infrastructure. You will operate across research, product, and operations to move from early discovery and experimentation to deployment and impact. This role sits at the intersection of customer insight, technical innovation, and business execution. You will help define and scale the Lab’s most important bets while building the foundations that enable AI applications to compound over time.

Responsibilities

Reimagine core experiences through AI, such as the merchant journey, by partnering directly with in-field merchants, sales, support, product, and engineering teams.
Unify major initiatives (e.g., AMPED, VAM, NBA, and other Mx-first efforts) into a coherent, AI-native interaction model.
Own revenue-driving AI initiatives, operating as the accountable business owner for high-priority AI bets and ensuring clear linkage between technical progress and financial outcomes.
Lead business planning cycles, developing go-to-market strategies for AI-powered products and capabilities.
Oversee execution through structured project plans, resource allocation, and KPI tracking.
Develop new business metrics and measurement frameworks, including defining what should be measured and why, establishing performance thresholds using data-driven benchmarking, and localizing metrics across geographies and market types.
Drive AI adoption across DoorDash by enabling non-technical teams with enterprise tools, workflows, and experimentation sandboxes that integrate AI into daily operations.
Build scalable AI foundations, including evaluation datasets, guardrails, monitoring systems, and strategies for custom foundation models that ensure safety, reliability, and long-term leverage.
Operationalize frontier technologies from external partners (e.g. OpenAI, Anthropic, and emerging startups), translating research breakthroughs into revenue-generating product capabilities and production systems.
Support the development of a DoorDash data collection marketplace, strengthening proprietary data advantages and long-term model performance.
Lead rapid experimentation cycles, validating product-market fit, measuring business impact, and ensuring AI initiatives translate into tangible outcomes.
Engage directly with merchants, collaborate with engineers on model evaluation strategies, structure strategic AI partnerships, and dive into metrics to diagnose performance.

Requirements

Bachelor’s degree or higher
3+ years of experience in consulting, strategy, or operations
High-growth/early-stage startup or entrepreneurial experience is a big plus
Expert communication and interpersonal skills
Strong analytical thinker who can provide applicable recommendations out of a complex, sometimes murky, dataset
Bias towards action and ability to thrive in a fast-paced, constantly changing work environment
Charisma to excel at connecting with Merchants and internal teams to promote products and drive adoption
Craves responsibility and wants to shape the vision and direction of the company
Willingness to get hands dirty and openness to feedback
Excellent at motivating potential partners to see the benefits DoorDash Commerce Platform will bring to their business
Comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Experience Level

3+ years of experience

Education Level

Bachelor's degree or higher

Salary/Compensations

$136,000—$200,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles

About the Company

AI Research Lab is one of DoorDash’s frontier innovation hubs, focused on building the foundation for an AI-native future across our three core audiences: consumers, merchants, and dashers.
The AI Research Lab operates at the center of technical exploration and real-world execution — connecting frontier model research, internal platform investments, operator teams, and strategic external partners.
Our mission is to translate cutting-edge AI research into scalable, production-ready systems that drive measurable business impact.
We combine deep technical rigor with strong operational execution to ensure that breakthrough capabilities become durable competitive advantages for DoorDash.
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
Whether blatant or hidden, barriers to success have no place at DoorDash.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.