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About the Role

The Deployment Technical Program Manager is the single point of accountability for the customer's schedule, ensuring alignment across all partners, vendors, and workstreams from physical build to logical handoff. This role proactively builds and critically assesses schedules, making decisions with cost consequences to keep programs moving.

Responsibilities

• Own the schedule
• Build the delivery schedule proactively
• Read and challenge delivery schedules
• Own the full end-to-end picture, from physical build to logical handoff
• Be relentless on the customer handoff date
• Run daily lockstep with the Field Lead to reconcile plan versus reality
• Make decisions with real cost consequences when the schedule demands it
• Drive accountability across every partner and vendor without creating friction
• Translate ground truth from the floor into sharp, accurate reporting
• Facilitate technical trade-off decisions between engineering, operations, and customers, and document the rationale
• Hold technical credibility in design and readiness reviews
• Influence and create solutions to technical challenges of moderate difficulty
• Be the person senior customers and partners trust when delivery is going wrong
• Handle politically sensitive situations with sound judgement
• Translate deployment complexity into decision-ready executive narratives
• Drive process and tooling improvements across a portfolio or region
• Deliberately balance standardization against program-specific needs
• Deliver through the people you’ve grown

Requirements

• Proven experience owning end-to-end delivery schedules for complex, multi-partner technical deployments
• Track record as the customer-facing single point of accountability for a delivery date
• Demonstrated ability to build and challenge schedules independently
• Experience running daily cadence with field/onsite teams to reconcile plan against reality
• Strong technical grounding
• Experience managing vendor and partner accountability without damaging working relationships
• Strong executive communication skills
• Willingness to travel to sites as needed to validate schedule against ground truth

Skills

• Technical judgment
• Executive communication

Location

• Hybrid

Work Type

• Hybrid

Salary/Compensations

• $220,000—$300,000 USD

Benefits

• Bonus
• Equity
• Commission programs
• Medical
• Dental
• Vision
• Flexible paid time off
• Parental leave
• Retirement plan participation

About the Company

• Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
• For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.