About the Role
Serve as the welcoming face of our senior living community, creating a warm, professional, and responsive front desk experience for residents, families, guests, and team members. This role is the heart of hospitality, building meaningful relationships and playing an essential role in resident satisfaction and daily operations.
Responsibilities
- Greet residents, guests, and visitors with warmth and professionalism
- Answer and direct phone calls efficiently and courteously
- Manage the front desk and maintain an organized, welcoming workspace
- Coordinate transportation requests for residents
- Assist with event coordination and community activities as needed
- Respond to resident inquiries and concerns promptly and professionally
- Maintain knowledge of community services, amenities, and policies
- Manage packages and deliveries
- Support leadership with administrative tasks as assigned
Requirements
- High school diploma or equivalent
- 1+ year of customer service experience (healthcare, hospitality, or senior living preferred)
- Strong communication and interpersonal skills
- Professional presence and positive attitude
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and ability to learn new systems
- Flexibility to work weekends and holidays as needed
Skills
- Customer service
- Communication
- Interpersonal skills
- Professionalism
- Multitasking
- Prioritization
- Microsoft Office
Location
- Woodstock
Work Type
- Full-time
Experience Level
- 1+ year
Education Level
- High school diploma or equivalent
Benefits
- Double time pay on major holidays
- Free employee meals
- Up to $1,000 employee referral bonus (no limit)
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Life insurance
- Disability insurance
- Employee Assistance Program (EAP)
About the Company
- Claiborne Senior Living is a senior living community.
Equal Opportunity
- Claiborne Senior Living is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.
