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About the Role

As Category Manager for Food at Pet Circle, you will own the full P&L for one of Australia's most competitive and commercially significant pet categories. This role is for someone who is genuinely commercial, understands profit drivers, and makes decisions that grow profit, not just revenue. You will bring a clear point of view to supplier negotiations, challenge cost price increases with data, and hold partners accountable to their commitments.

Responsibilities

Set a clear strategy for your categories, aligned to the Director's direction and company targets.
Define goals across revenue, margin and profit, track performance against them, and bring a clear so-what to every piece of analysis: the insight, the recommendation, and the actions that follow.
Own pricing execution for your categories, including price matching and promotional pricing, and assess the impact of price changes on volume, revenue and margin.
Take full accountability for category margin and profitability, not only revenue.
Manage promotional investment for return: assess the commercial impact, reallocate spend toward what works, and cut what doesn't.
Own the terms structure for your suppliers, including trading terms, rebates and growth incentives.
Critically assess supplier cost price increases, challenge them with data, and manage their impact on margin and retail price.
Build joint business plans with major suppliers, assess their performance through the year, and hold suppliers to the agreed investment and outcomes.
Lead negotiations for your categories and own the commercial result.
Run regular range reviews and rationalisation, making clear calls on what to grow, hold or exit on a customer-first and commercial basis.
Manage the product lifecycle from launch to exit, keeping the Food assortment relevant, competitive and profitable.
Conduct regular competitor analysis across range, pricing and promotion to find opportunities and close gaps.
Work with Marketing, Planning, Pricing, Finance and Category Operations to execute the plan and drive growth.
Brief the wider category team with clear direction on data, analysis and execution.

Requirements

Commercial acumen: you understand the drivers of margin and make decisions that grow profit.
Analytical rigour: you interrogate performance data, run range reviews and price models, build a driver tree, and turn analysis into clear recommendations.
Negotiation capability: you structure and negotiate terms, assess CPIs with evidence, and own the outcome.
Ownership: you take full accountability for your categories and the levers that drive them.
Strong relationships: you build trust with suppliers and cross-functional partners, and you hold them to commitments.
Genuine curiosity and a bit of a track record using AI in your work.

Skills

Category strategy and planning
Commercial and margin management
Supplier terms and trading
Range and assortment management
Market and competitor intelligence
Cross-functional collaboration
AI utilization

Location

Sydney

Work Type

Hybrid
Flexible working environment

Benefits

Heaps of development opportunities - lunch & learns, secondments & unlimited learning courses via Go1
Flexible working environment
Up to 50% employee discount
Product sample giveaways
Pawrental leave and wellbeing leave
Volunteer days for the causes you care about
Fitness corporate partnership

About the Company

At Pet Circle, we believe pets deserve the very best, and the people who love them deserve a better way to care for them.
Since 2011, we've grown from that single idea into Australia's biggest online pet retailer, with around 500 Pet Circlers across Australia, New Zealand and the Philippines, reshaping how pet parents discover, choose and receive what their pets need.
Pet care is a $15 billion industry in Australia, and as pet ownership continues to grow, so do the expectations of modern pet parents.
We're building the future of pet care through technology, innovation and a deep understanding of what pets and their people need.
We move fast and decide fast, and we'd rather test an idea and learn from it than sit on it.
The best idea wins, wherever it comes from.
We're better together
We operate with humble hearts and hungry minds
Pets matter, so pets and pet parents always have a seat at our table
We're instinctively curious. Always

Equal Opportunity

Everyone (& their pets) Welcome
We're better when we don't all think the same. Different backgrounds, perspectives and experiences make our work sharper and our days more interesting, so whoever you are, if this role excites you we'd love to hear from you, even if you don't tick every box.
And if you need anything adjusted in the process to do your best, just say the word, we're happy to help.