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About the Role

The System Reliability and Resiliency Planning Manager provides strategic direction and leadership for continuous system performance, developing and deploying tools and analytics to support exceptional customer service. This role optimizes distribution reliability investments, assesses resiliency needs, and develops plans to harden the system against disruptions. The Manager drives fundamental changes in how reliability and resiliency are studied, solutions are developed, and equipment is applied to ensure service continuity during major events.

Responsibilities

Leads the team to develop analytics and tools to identify system deficiencies, improve system design, reduce customer impacts, and costs.
Leads development of new resiliency and reliability planning methods and the application of equipment, new technologies and innovative solutions.
Leads the transition to analysis-based system resiliency planning using historical data, system models and predictive analytics.
Leads development of new data driven resiliency metrics adopting industry best practices and drives necessary regulatory changes.
Leads development of strategic and tactical measures to meet PBR requirements and service quality objectives to avoid penalties.
Leads development and deployment of tools and analytics to improve storm response and reduce storm costs.
Leads climate vulnerability assessment studies and development of climate adaptation and mitigation plans and strategies.
Works with Corporate Performance Management to develop and report service quality metrics.
Leads the team and development of the System Resiliency Program, processes and tools.
Oversees, coordinates and facilitates all benchmarking within Eversource’s operating companies and to and from external organizations.
Supports the analysis and tracking of distribution and substation equipment failure reports, performance of additional investigation and testing as necessary, and implementation of necessary corrective measures.
Engages directly with vendors, partners, and government entities to develop new methods, obtain novel equipment and technology, initiate and support studies.
Works closely and across multiple departments to ensure resiliency plans and programs are vetted, socialized, and accepted.
Works with Rates and Revenue personnel to develop bill impact estimates for resiliency programs.
Works with Modeling Team to incorporate resiliency improvements in multi-year distribution models.
Works with Grid Mod, IT, and vendors to identify tools and processes to improve resiliency planning and analysis and procure training as needed.
Provides regulatory testimony, expert testimony and rate case support for all jurisdictions as needed.
Develops RFPs and procures services and technology as needed for resiliency planning needs.
Serves during emergency restoration efforts.
Manages other engineers, contractors or consultants or groups of engineers and their projects.
Develops and manages plans and schedules consistent with the overall business plans and/or project specific plans.
Presents, directs and/or prepares corporate testimony and written responses for rate cases and other regulatory proceedings.
Integrates cross functional groups or teams to initiate and implement projects.
Works closely with internal and external stakeholders to address needs with appropriate solutions.
Formulates Eversource technical positions and recommends company policies and standards.
Interfaces with federal, state and local organizations external to Eversource.
Serves on various Eversource internal committees and task forces.
Represents Eversource with respect to assigned area of responsibilities on various industry and professional society committees and working groups.
Prepares written material for senior management in support of technical or policy positions.
Authorizes contract work relating to the distribution forecasting and modeling.
Represents Vice President – Distribution System Planning as appropriate.
Provides technical guidance and training for less experienced personnel.

Requirements

Eversource will not offer immigration-related sponsorship for this position.
Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Must be willing to relocate to the service territory.

Skills

Excellent knowledge of the electric distribution system and system planning and modeling concepts and requirements.
Excellent understanding of distribution reliability and resiliency improvement technologies and solutions.
Familiar with systems analysis tools and concepts for reliability (and by extension, resiliency) assessment.
Detailed knowledge of the impacts of various reliability and resiliency measures, equipment, technology, and solutions.
Understand distribution system operations and storm restoration procedures and their impact on reliability and resiliency.
Familiar with distribution protection and control concepts and their impact on reliability and resiliency.
Demonstrated experience with developing distribution system plans and procedures for ensuring capacity, reliability, and power quality for customers.
Knowledge of electric simulation software and power distribution system analysis, including steady-state and dynamic analysis.
Background in system-orientated delivery of solutions to customers.
Knowledge of distribution planning and design criteria, industry codes, and equipment standards applicable to the Eversource distribution system.
Familiarity with federal, state, and local regulatory tariffs and provisions applicable to reliability and resiliency planning.
Knowledge of accounting and engineering economics applicable to develop cost of projects and programs.
Ability and willingness to be a change agent and to initiate and manage change as needed.
Capable of working in a multi-cultural environment and driving team performance.
Highly developed communication skills, i.e., ability to write clearly and concisely, make presentations before senior management and external bodies, ability to discuss ideas and be persuasive, and be able to work effectively with all levels within Eversource, governmental agencies and other outside organizations.
Demonstrated ability to interact effectively with internal and external customers.
Ability to provide work under the direction for others, assume authority and be assertive; contributes to the success of the team.
Demonstrated ability to analyze and interpret information and be aware of strategic implications in order to propose decisions with respect to the specific area of the position in solving highly complex problems.
Ability to grasp concepts, analyze technical information, determine facts, be sensitive to underlying issues, and make thoughtful recommendations/decisions.
Self-imposes standards of excellence and has the ability to achieve desired results by assuming responsibility and accountability.
Demonstrated supervisory and/or management experience leading technical teams.
Proven track record of delivering complex distribution planning projects on time and within budget.
Direct experience with distribution automation and smart technologies is preferred.
Experience working with regulatory agencies and navigating regulatory requirements in the utility sector is preferred.

Location

MA/CT/NH

Work Type

Regular
Hybrid

Experience Level

Minimum of ten (10) years of progressive experience in Distribution Planning within a utility environment or related business area

Education Level

BS degree in Electrical Engineering required
MS degree in Electrical Engineering or related technical field preferred

Salary/Compensations

$171,970.00-$191,080.00

Benefits

Competitive total rewards program
Overview of benefits programs available on careers site
Eligible for a potential incentive

About the Company

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system.
Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers.
We are a company dedicated to our customers, communities and employees.
Our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.

Equal Opportunity

Eversource Energy is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor