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About the Role

The Operations Manager develops, manages, and delivers support services to our sales force, acting as a liaison between customers, the sales force, and distribution. This role is responsible for the administrative services of sales.

Responsibilities

• Maintains all sales support activities at the branch.
• Trains sales staff on sales-related systems, databases, and associated processes.
• Provides customer support including order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

Requirements

• Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.
• May be required to be on-call on nights or weekends, depending on need.
• Excellent driving record preferred.
• All company vehicles are subject to continuous video monitoring.

Skills

• Microsoft Office
• Communication skills
• Presentation skills
• Financial calculations
• Report generation
• People management
• Leadership skills
• Interpersonal skills

Experience Level

• Five (5) or more years of related experience

Education Level

• High school diploma or GED

Salary/Compensations

• $52K-$100K

Benefits

• Healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation pay
• Sick pay
• Holiday pay

About the Company

• Motion Industries offers an excellent benefits package.
• Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.
• Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.
• Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.

Equal Opportunity

• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.