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About the Role

Morgan Lewis & Bockius LLP is seeking a Technology Instructor to provide educational and technology support services of a moderate to complex nature to ensure end-user productivity and efficiency. This position prepares, organizes, and conducts educational and end-user support activities, and provides best-practices analysis and advice.

Responsibilities

• Responds to end-users and clients on technology-related issues and questions and provides coaching and best-practice advice.
• Prepares, organizes, and conducts educational and end-user support activities.
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology.
• Demonstrates mastery of the firm’s applications.
• May collaborate with other subject-matter experts in designing, documenting and delivering curricula and job-support solutions on in-house programs.
• Deliver firm-wide, regional and local technology instruction in-person or online.
• Designs and develops video, written and visual content.
• Records and edits audio and video for teasers, recaps, and software video tips.
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications.
• Makes “best practices” recommendations on commonly used firm-supported applications.
• Assists IT developers and attorneys and staff in making best practices recommendations.

Requirements

• Bachelor's degree and minimum of three (3) years of experience in technology training in an adult learning environment.
• Advanced knowledge of office productivity software and Microsoft and mobile operating systems.
• Qualified candidates must apply online by visiting our website at www.morganlewis.com and selecting “Careers.”

Skills

• Technology training
• Adult learning environment
• Office productivity software
• Microsoft operating systems
• Mobile operating systems

Location

• San Francisco

Work Type

• Hybrid

Experience Level

• 3+ years

Education Level

• Bachelor's degree

Salary/Compensations

• $81,640.00 - $130,585.00

Benefits

• Full range of medical, financial, and/or other benefits
• 401(k) eligibility
• Various paid time off benefits (vacation, sick time, parental leave)

About the Company

• Morgan, Lewis & Bockius LLP is one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East.
• We work with clients ranging from established, global Fortune 100 companies to enterprising startups.
• We provide comprehensive litigation, corporate, finance, restructuring, employment and benefits, and intellectual property services in all major industries, helping clients address and anticipate challenges across vast and rapidly changing landscapes.
• We work in collaboration around the world—always ready to respond to the needs of our clients and craft powerful solutions for them.

Equal Opportunity

• Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
• We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
• Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
• California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information.
• Morgan Lewis reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law.
• If hired, your employment relationship with the firm will be on an "at-will" basis.